Kevin Fernando Castro Mejia

Positive mind leads to an everyday succes

Farmers Branch, TX

Contact Information

ad3wq7@r.postjobfree.com

+1-817-***-****

6+ years of customer experience. Being patient and kind with face to face angry customer to get a smile on them. Bilingual written and verbal communication skills with great interpersonal skills. Learning a new language and practicing way better communication skills. Work Experience

Forklift/ Order Picker

Penske/Kroger

Jun 2020 - Jul 2022

Just make sure I stack the pallets right and at a fast pace. For order picker I had to pick up the cases at a fast pace Edit

Electric Pallet Jack and using the fork lift

Texas Twist

Aug 2019 - Mar 2020

required concentration heavy lifting and fallowing orders also knowing how to handle the pallet jacket

Edit

Mixer

Texas Twist

Aug 2019 - Mar 2020

Had to be able to move heavy product carefully.

Call Center

American Airlines Cargo

Nov 2017 - Feb 2018

Bilingual.

Provide customers with great service over the phone. Make them feel great to be able to call back and ask for me. have a voice to be able to be heard loud and clear. Maintained up-to-date records at all times. Developed effective relationships with all call center department

Treammer

Eagle oak

Apr 2016 - Nov 2017

Cut edges perfectly and moving at a fast paste.

it was basically wait for the manager's orders and go on my own with my team and instruct them on what to do

Plumber

Tusa's plumbing

Sep 2017 - Oct 2017

Basically just watch and learn but the guy waned me to hands on and when i did he said i got on his way is better just to watch.

He was confusing but i learned a-lot of things.

Cashier

McDonald's

Jan 2013 - Oct 2014

Doing math with money fast and taking orders at the same time. taking phone calls for big orders to have it ready before customer arrives.

Waitor

El fenix

Jun 2011 - Aug 2014

Double check the tables were clean, move fast, always with with a smile

Shift Leader

Jack in the Box

Apr 2013 - Apr 2014

Make sure my employees were doing there work safe,Handle money, talk over headset with positive attitude, patience, clear communication voice, and being quick. Demonstrated mastery of customer service call script within specified time frames Improved customer ratings by 15%. Improvement

Dishwasher & Busser

Wildwood Bar & Grill

Mar 2013 - Jul 2013

Going to tables, picking up dishes for waiters

Taking the dishes to the back to wash them

Ensuring that each dish and each piece of silverware is clean.

Bus Boy

Ferrari's

Apr 2012 - Sep 2012

Moving quickly throughout the restaurant to clean tables and assist the waiters and waitresses. Bass boy

Trinity High School

Diploma

2010 - 2013

Added 3/11/2020, 4:01:41 PM

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Kaitlin Martinson

I have been a friend to Kevin for over 4 years, he is a hard-working, loyal company guy! He takes his work seriously, rarely misses a day, and does what he needs to do in order to complete any task given to him!

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