Alfred Davis

Project Manager

ad3wo4@r.postjobfree.com • 404-***-****

Atlanta, GA 30316, US

Seasoned professional offering broad spectrum of experience streamlining full spectrum of project and program management; complemented with robust acumen for project planning and execution, enterprise solutions development, IT infrastructure optimization, and software development, coupled with well-balanced mixture of Network and Data Center related expertise.

Professional Summary

Meticulous professional, excels at expediting project progress and success through deployment of progressive strategies and execution of continuous improvement methodologies, throughout initial project planning as well as post-implementation phases.

Adept at spearheading valuable projects from inception to successful completion within stringent timeframes and budgetary constraints, while adhering to company’s vision and mission.

Instrumental in leading and empowering talented teams for achievement of desired goals and business objectives.

Stellar Experienced in collaborating with executives, team members, and stakeholders to facilitate well-informed decision-making.

Well-versed conceptualizing, developing, and implementing creative solutions to emergent problems, driving enhancements and positive changes across crucial domains of organization.

Areas of Expertise

Project Planning & Execution

Process & Operations Optimization

PM Standards Compliance

Budgeting & Financial Planning

Enterprise Solutions Development

Relationship Building

IT Infrastructure Management

Project Lifecycle Management

Multi-Disciplinary Collaboration

Team Leadership & Development

Client / Stakeholders Engagement

Innovative Ideas Generation

Career Experience

AT&T, Atlanta, GA 2021 – Present

Senior Project Manager (Contractor)

Administer inclusive aspects of client's IT Unified Process (ITUP) SDLC and dependencies within the work breakdown structure, while leading project teams using combination of ITUP Waterfall and Agile SAFe methodologies. Coordinate planning efforts and documentation for future releases, including scope baseline, solution architecture, and estimates across all impacted application teams, resulting in successful release scheduling and acceptance. Control and maintain project financials against approved estimates, along with re-estimating as necessary against actuals as well as ensuring full accountability of teams against estimates by managing resource assignments and hours tracking.

Key Highlights:

Integrated project plan by release across all milestones, ensuring status and escalation of at-risk or roadblocked items.

Demonstrated strong competency in Agile/Scrum, Hybrid Agile, Distributed SAFe, and Waterfall methodologies, as well as experience in complex progress tracking, predictive metrics, and issue resolution.

Facilitated CloudRunner program, including offering Class of Service options for ADI opportunities on Salesforce via selection button and simple drop-down feature and enhancing UI/UX for sellers.

Streamlined Credit Check experience for sellers, including improved address validation and zip code entry/analysis, pick-list functionality replacing manual entry, and adjusted approval notifications.

Improved the Quote experience by implementing new quote tracker on Salesforce homepage and quote tab within Sales app.

Vonage/Talon, Atlanta, GA 2019 – 2020

Senior Program Manager

Engaged proactively with executives and stakeholders, while communicating program/project status using Google Sheets dashboard, defining project governance policies, addressing key concerns, and allocating resources effectively across multiple projects. Assessed project progress and enabled data-driven decision-making by utilizing excellent analytical skills.

Key Highlights:

Played pivotal role in seamless delivery of multiple projects, operating in close collaboration with Network team and technical SME.

Conducted cost benefit analyses for projects, providing valuable insights and recommendations.

Leveraged external vendors and internal resources throughout the organization to effectively manage projects.

Managed Agile US/Features using Jira and Confluence, collaborating with multi-vendor IT teams of IBM, 48/50, and Okta.

AT&T, Atlanta, GA 2011 – 2019

Senior Project Manager (Contractor)

Conducted Release Readiness reviews, Milestone reviews, and Business Go/No-Go reviews, along with developing change records for multiple projects. Defined project scope, while liaising with clients and delivering status updates regarding project progress. Delivered API/software/infrastructure projects to internal AT&T Business Units and 3rd party customers of AT&T. Performed in-depth risk assessments and deployed management / response strategies to prevent roadblocks. Orchestrated technical, customer, and team meetings to enhance communication and fortify internal / external relationships. Defined and administered project scope and gained approval of scope changes with customer representatives. Facilitated and supervised development of detailed Project Plan, involving WBS, Prism/ITUP, Agile/Waterfall, and scrum methodologies.

Key Highlights:

Spearheaded multiple projects throughout lifecycle, ranging from small to extremely complex, valuing at 250K to $10M+.

Collaborated diligently with IT multi-vendor (IBM), onshore / offshore resources, and cross-functional teams, including client program offices, Care, Product Owners, ITO, and enterprise architecture, managing and monitoring project financials, budget forecast, and budget utilization while controlling expenditures.

Steered and completed projects of handheld feature enhancement for android and iPhone devices, including apps such as ACSI, Phoenix, TLG, System X, Citrix, Mediation, and billing systems (TLG) on the infrastructure.

Leveraged methodologies such as PRISM, TDP/T-Process, AT&T Financials, Rally, TDP, FU$E, ITUP process, Citrix, Jira, and Wilki.

Empowered and led project managers in project / sub-program management as well as mentored AT&T and offshore teams.

Additional Experience

Project Manager (Contractor), MST (Macy’s Technology), Atlanta, GA

Senior Project Manager, AT&T, Atlanta, GA

Education & Credentials

Bachelor of Science, Computer Science

University of Illinois at Urbana-Champaign

PMP Certification

Project Management Institute

Technical Proficiencies

Release Management:

Change Management Scope Management Risk Management Cost Management Financial Management AWS Cloud

Methodologies:

Scrum Agile Waterfall Kanban teams (Epics/ Features/User Stories) Product Development SDLC One List Plan View

Tools:

Data Warehouse Data Center PRISM CMPM Google Smart Sheets SharePoint Microsoft Teams Circuit Design Private Line Frame Relay ATM Rally TDP Platform Remedy VPN VPMO Excel MS Office MS Project Server VOIP PMATT Telecommunication Fu$e Bolt/Prism Billing Systems Jira XML API BSS/OSS Application Development

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