SHAWN R. MORRIS

*** ****** *****

Northlake, TX *6226

972-***-****

ad3wmn@r.postjobfree.com

OBJECTIVE: Obtain a challenging position with a strong, values-based organization where my business experience and management disciplines will enable me to make a significant contribution. I am seeking a long-term opportunity for personal and professional growth.

OVERVIEW: Competitive and innovative individual with excellent communications and interpersonal skills. I have an entrepreneurial spirit and also work well in structured environments. My desire is to exceed expectations and provide exceptional customer service by leveraging my hands-on experience. EXPERIENCE:

2020 – present SHIPT

~ Personal Shopper

Shop clients orders placed on the SHIPT app at Target, Kroger, Petco then deliver orders to clients homes and or businesses

2018 - 2020 WALMART - Flower Mound, Texas

Customer Service Representative

* Engage Customers during transactions.

* Provide superb customer service customized by their personal needs 2017-2018 FROST BANK - Coppell, Texas

Personal Banker

* Engage customers * Provide excellent personal customized service for banking needs of clients 2013-2017 BROOKSTONE – Lewisville, Texas

Assistant Manager.

● Actively and warmly engage the Customer and develop an instant rapport

● Meet individual sales goals by using in-depth product knowledge and selling skills

● Assist the Store Sales Management team in maximizing sales performance. 2001- Present SHADY OAKS LAWN MAINTENANCE – Flower Mound, Texas Co-Owner/Operator

● Develop sales and marketing strategies that generate strong referral and repeat customers

● Recruit, interview, train and supervise all employees

● Develop long standing relationships with commercial property clients in multiple locations with often very demanding needs

● Manage monthly P&L statements, budgets, payroll and scheduling

● Ensure the exceptional quality of all products and services provided

● Focus on outstanding customer service in an effort to exceed every customer’s expectation. 1999-2001 CENTRAL IMAGING – Arlington, Texas

Marketing Representative

● Secured valuable client referrals for our very specialized offerings

● Organized weekly luncheons as marketing opportunities for high profile clients

● Developed and organized golf outings and sponsorships for golf tournaments 1989-1999 HUMPERDINK’S RESTAURANT – Las Colinas, Texas Manager/Trainer

● Scheduling for large wait and bar service staff

● Responsible for procuring supplies and working with vendors

● Development and execution of promotional events for facility

● Served as the assistant bookkeeper for facility

● Developed training program for all new employees

● Worked with co-managers to ensure guest satisfaction and solve any outstanding issues EDUCATION: PLANO SENIOR HIGH SCHOOL

● PLANO, TEXAS – Graduated 1980 – Top 1/3

● Texas Real Estate License - 2008-2010

● University of North Texas

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