Customer Service Outside Sales
Resume:
Mark Brown
Eugene, OR *****
*********@*******.***
I want to gain employment with a company that prides itself on customer service and employee satisfaction.
Work Experience
Outside Sales Representative
Gensco - Eugene, OR
January 1995 to April 2023
I was employed by Gensco for 28 years. During that time I excelled at inside sales and was quickly promoted to Outside Sales for Supplies. I also held positions as Service Parts Specialist which involved bringing this new area of sales to Gensco by advising the purchasing team on what parts to inventory and sell. I also held positions of equipment sales for both American Standard and Trane. I have many years experience in motivating team members on proper customer service skills and sales skill building. I helped my customers increase profitability and efficiency through sales and business training. I learned those skills from many of the training classes with the Professional Business coaching firms that Gensco partnered with over the 28 years I was employed there. Customer service was an emphasis in my daily interactions with every client!
Education
High school diploma
North Eugene High School - Eugene, OR
September 1980 to June 1984
Skills
• B2B sales
• Marketing
• Account management
• Business development
• Sales
• Negotiation
• Customer service
• Analysis skills
• Outside sales
• B2B sales
• Business development
• Negotiation
• Customer service
• Outside sales
• Product demos
• Relationship management
• Conflict management
• HVAC
• Mentoring
• Account management
• Sales
• Marketing
• Pricing
• Inside sales
• Leadership
• Territory management
• Profit & loss
• Analysis skills
• Project management
• CRM software
• Microsoft Office
• Customer relationship management
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Communication skills
• Supervising experience
• Social media management
• Purchasing
• Upselling
• Public Relations
Certifications and Licenses
Driver's License
December 2023 to December 2034
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