Entry Level Customer Service

RG

RONALD GOODMAN

**************@*****.*** 408-***-**** Union, SC 29379

My Objective Goal Is To Give 110% Of My Time To A Growing Company. Have Good Workmanship & Communicate Well With Others. Hardworking and competent Senior Endoscope Tech with extensive knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Knowledge With Datasweep

JDE

Red Prairie-Management System

Pick-To-Light

WMS-Warehouse Management System.

Baan-Shipping

Microsoft Word & Excel

Equipment Repair

Equipment Maintenance

Quality Control

Environmental Compliance

Customer Service

Cost Control

User Training

Component Replacement

ISO 9000 and Kaizen

Issue Resolution

Attention to Detail

Heavy Lifting

Troubleshooting and Diagnosis

Team Training

Customer Interaction

System Tests

Verbal and Written Communication

Work Planning and Prioritization

Extensive Organizational Skills

Preventive Maintenance

Safety Equipment

Multitasking and Organization

Assembly and Production

Project Support

Power Tools and Equipment

Manufacturing Processes

Documentation and Reporting

Troubleshooting and Diagnostics

Troubleshooting

Written/Verbal Communication

Distribution of Goods

Routine Inspections

Product Inspections

File and Record Maintenance

Works Well Under Pressure

Health and Safety Regulations

Maintenance and Repairs

Olympus America San Jose, Ca.

Senior Endoscope Technician

10/2006 - 05/2023

My Responsibilities In Estimation Is To Estimate Scope For Damages Send Scopes To Proper Departments

Ex Repair Line Disassembly Line Service Advisors Or Regulatory Affairs Verify If Under Service Contracts, Billable, Asset & International Scopes Work Long Hours, LMS & Datasweep Training, Tooling U Training 5's, Recycle, Reduce Waist Help Out Incoming & Packaging Summary

Skills

Experience

Receive In Scopes Sort By Entitlement

Ex Service Contracts, Billable, Asset Open Up Orders In Datasweep & In JDE For Ownership On Endo-Scopes & Electronics & Surgical Instruments Aerate Scope For 90 Minutes

Assisted in the preparation of sterile products for dispensing to patients. Performed preventative maintenance on a variety of equipment and machines, including calibrating, troubleshooting, and repairing. Conducted inspections of equipment to identify any issues or defects in order to ensure safe operation.

Maintained accurate records of all repairs and maintenance activities. Provided technical support to other technicians regarding repair and maintenance tasks.

Ordered parts for repairs as needed and tracked inventory levels for supplies used during servicing operations.

Trained staff on proper use of equipment and safety procedures when working with machinery.

Developed and documented service procedures for various pieces of equipment.

Monitored performance data from various pieces of equipment to identify potential problems before they occur.

Created reports detailing repair activity, downtime, and cost savings associated with preventive maintenance actions.

Troubleshot process and product discrepancies to maximize efficiency and reduce stoppage.

Trained new members of team in various lab techniques and equipment maintenance and operation.

Mitigated workflow downtime by efficiently managing experiment setup and completion.

Decreased project discrepancies by ensuring quality for standard and non-standard products.

Cleaned and sanitized work areas consistently to avoid errors in data and research.

Initiated troubleshooting methods to repair malfunctioning laboratory instruments.

Diminished regulatory compliance by effectively inspecting product to ensure protocol adherence.

Reduced process gaps by training 15 technicians and operators on tools, inspection protocol and best practices.

Kept lab space and equipment clean to prevent contamination with hazardous substances.

Cooper Vision Inc. Henrietta, N.Y.

Inventory Control Clerk II

02/2003 - 07/2006

Receive In Contact Lenses Sort Out & Check In FiFO-First In First Out Cycle Count Look For Expired & Or Damaged Items Take Out Of Inventory Search & Rescue-Locate Missing Items Pick & Fill Huge Orders Operate Forklifts, Stand-Ups, Power Hand-Jacks, Yale Stand-Ups &Yale Sit Downs Committee Member- Set Up Activities For Co-Workers Shipping & Receiving Material Handler-Handle Raw Material.

Masonry School Rochester, NY

Masonry Journeyman

01/1992

Education and Training

Wyoming Central High School Wyoming, NY

High School Diploma

01/1987

Certificate Of Achievements In Biology Science, Math, Wood Shop, Computer & Typing John Connolly 864-***-****

Amar Singh Manager Olympus America 408-***-****

Eli Cruze Superviser Olympus America 669-***-**** Hervey Mora Lead Olympus America 408-***-****

Kelly Barnhart Olympus America 925-***-****

Abeba Haile Olympus America 408-***-****

References

Contact this candidate