Forklift Operator Support Specialist
Resume:
Joshua Rogers
Forklift Operator
Fitzgerald, GA *1750
**********@*******.***
Looking for a great career with good benefits to support me and my family. I am hardworking, reliable and always on time. Eager to learn, very quick learner. PROFESSIONAL EXPERIENCE
Authorized to work in the US for any employer
Work Experience
Leadman/Forklift Operator
Covered Wagon Trailers - Fitzgerald, GA
March 2019 to Present
Fast paced cargo trailer building company. They are laying off and I am unable to go without a job.
• Excelled in a fast paced working environment without sacrificing safety
• 12 years of Forklift operating experience
• Certified in Safety and Customer Satisfaction
• Trained 10-15 new employees
• Managed Plywood stockroom
• Loaded and moved pallets containing bundles of plywood Tax Support Specialist
Sykes Work@Home - Ashley, PA
February 2018 to May 2018
Seasonal work with Sykes for Turbotax Support Specialist. Job ended when tax season slowed down. I did finish in the top 90 percentile of all Support Specialists employed by Sykes. I have always prepared my own taxes since I was 16 years old. I enjoy helping people with their tax returns and while I was still employed with Sykes, I was assigned all the desktop/pc issues calls as I do have an extensive background with working on computers, whether it be software related or the customer just not understanding the software.
Installer
Mediacom - Thomasville, GA
February 2008 to April 2012
31792
After contracting for one month, the operations supervisor Ray Thomas offered me an Installer position working directly for Mediacom. I of course accepted. The way Mediacom does raises is a small percentage per year plus $0.25/hr per NCTI Certificate Course Completed, you can do as many as you want per year and they will pay for them but you can only receive two twenty-five cent raises per year. Sales
Mediacom
2010 to 2010
I completed two courses every year, so I have several certificates from NCTI a recognized school, ranging from courses on how to make great sales, to how to troubleshoot a mainline short. I received Top Regional Sales Award 2010
I moved up quickly, from Installer, to Installer Tech, to Technician, and then Service Tech, all within just two years or so. Next step would have been Maintenance Tech, but there was an unfortunate accident where I was injured. After a few months of going to an Urgent Care Clinic, I was sent to an Orthopedic Surgeon, who did an MRI and found the problem. I had herniated my L5/S1 when I had fell coming down the ladder on 07/27/2010. I stayed working doing light duty, locating cable in the ground, doing audits on the other technicians, doing business installs with a partner, still maintained the top sales in our area. Four surgeries during the period of 04/2011 - 01/13, a laminectomy which failed after two weeks, a fusion at L5/S1 where they took out the herniated disc and replaced it with an adjustable cage, secured with rods and screws. Spinal cord stimulator trial, thought success, spinal cord stimulator implanted, after 2 years, no relief. Spinal cord stimulator removal. I was told to remain at home on 09/05/2011 until I could return to work with no restrictions but my release came too late. I was terminated in 04/2012, I got a full medical release shortly after. I chose to embrace the time I was given to be home with my kids while my wife had just finished nursing school and was working making good money. Now, I am ready to rejoin the working force, cleared by doctors, no restrictions. Contractor
Virtek - Thomasville, GA
January 2008 to February 2008
Performed cable, internet and phone installations as a contractor for Mediacom Communications. Hang new cable lines if the job required, also run new lines in the customers residence if required. Check all lines for signal to noise ratio, determine if there are any bad lines that need replacing. Report mainline issues to appropriate personnel with Mediacom. Offer customer upgrade deals if one is them.
Provision cable modems and phone modems by assistance of personal laptop Use personal cell phone for all interactions with customers, customer service, maintenance, supervisors Student
Wiregrass - Fitzgerald, GA
September 2007 to December 2007
Fast Paced Telecommunications Broadband Course(18 month Certificate Program, finished in 90 days) Technician
Mediacom, ComCast
March 2006 to September 2007
etc )
Maintained a 101.6 avg throughout entire class. Made the Presidents List. Engineering Technician - March 2006 - Sept. 2007
Custom Profiles Inc., Fitzgerald, GA
I worked with an engineer and a machinist to make new trial products for customers. I worked long hours when needed and I was always on call for production work. Winder Technician
Modern Fibers - Fitzgerald, GA
August 2005 to March 2006
31750
Supplied knitters with raw yarn. Weighed and recorded waste for the day so production never stopped. Operator
Dolfed - Fitzgerald, GA
July 2004 to August 2005
Operated an extruder with specific dies for order to produce plastic profiles for customers. Recorded specific dimensions to make sure parts were acceptable. Set up extruders to run different jobs and also did
troubleshooting.
Operator
Forklift - Lithonia, GA
March 2004 to June 2004
Operated forklift to load and unload pipes and steel fittings. Operator/Training
Trimsaw
January 2003 to March 2004
Operated a machine that trimmed boards according to Grader's marks. I trained as a Lumber Grader and passed the test for this position. Pulled maintenance on my machine every other weekend. Education
Certification
Broadband
December 2007
G.E.D.
High
2000
Skills
• problem solving
• Machine Operator Forklift (3 years)
• Pallet Jack
• Telecommunication
• Tax Experience
• Forklift
• Heavy equipment operation
• Load & unload
• Forklift
• Customer service
• Cash handling
• Sales
• Windows
• Typing
• Software troubleshooting
• Telecommunication
• Telemarketing
• Technical support
• Computer networking
• LAN
• Tax experience
• Delivery driver experience
• Basic math
• Box truck
• English
• Moving
• Commercial driving
• Warehouse experience
Awards
Heroism Award
July 2016
An incident occurred on 07/27/2016 at my primary doctor's office. A deranged man entered the office and pulled a loaded handgun and threatened to kill everyone unless he received all the pain medication immediately. I was the only person who reacted, I jumped on the guy and managed to wrestle the gun away without a shot being fired. I was recognized for being Heroic that day. 11 people including my wife and 3 month old son went home safe that day.
Certifications and Licenses
Valid Drivers License
November 2017 to November 2025
Class CM Drivers License
Forklift Operator Certified
Present
Top Regional Sales, Two consecutive Years.(2012-2014) November 2012 to Present
Awarded for going way above my sales quota, week after week. Top Regional Salesperson for two consecutive years.
Certified Forklift Operator
Non-CDL Class C
November 2017 to November 2025
Additional Information
I enjoy working with customers, it really is completely about their satisfaction. Without any customers, we would all be without a career.
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