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Production Supervisor Customer Service

Location:
South Gate, CA
Posted:
February 25, 2024

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Resume:

CURRICULUM VITAE

DATOS PERSONALES

Name and surname: Daniel Ubaldo Alvarado Henríquez

Age: 45 year old

Date of birth: 06/30/1978

Address: **** ****** ***, ********* *** South gate CA.

Mobile: 323-***-****

ACADEMIC

Primary: Ioseph Las Palmas School

Secondary: Cristóbal Colon School

Higt school: Jean Piaget Lyceum

University: 4th year pending

OTHERS

Diplomas: In Logistics at an Operational level

In Storage, Packaging and Palletizing Logistics

In Logistics, Efficient Inventory Administration and Control

In Excel Intermediate

In Advanced Excel

In Operations, Inventory and Warehouse Management

In Routing Distribution Optimization

In logistics and warehouse cost optimization

WORK EXPERIENCE

CSG production supervisor

Functions of the position: management of international import and export operations, monitoring of shipments and customs procedures at land and air borders, management of client portfolio and visits to them, coordination of transportation for any movement required by clients, problem solving for delayed loads due to different logistical situations, management of financial reports, KPIs and reports in general. (2019-2021)

Disaza de C.V. : head of Fleet and Dispatch

Functions of the position: preparation of logical routes, monitoring of deliveries in real time and solving problems with visited clients, permanent review of own units and their maintenance, hiring of outsourced teams for dispatches and control thereof, supervision of the dispatch team and preparation physical routes, management of controls and KPIs requested by management. (2017-2018)

Sistemas Aéreos de El Salvador S.A. of C.V. (Head of Operations)

Functions: monitor inventory, design arrival schedules for equipment to the warehouse, control warehouse entries and exits, direct customer service, planning objectives and goals to be met in the company, management of warehouse personnel, review customs procedures and solve customs documentary problems with the administrator. (2015-2017)

Saint Germain S.A de C.V: (Operations Manager)

Functions: inventory supervision, use of the peps method, verification of container entries to the warehouse, delivery of logical routes to sellers and deliveries, payment of payrolls to the personnel in charge, review of customer portfolio and launch of promotional products for supermarkets (bandeos) (2013-2015)

Agdosa: Head of Own Warehouse (Goldtree Accounts, Camco, etc.)

Functions: Reception of merchandise in the warehouse, direct communication with clients who store their products in our warehouse, preparation of detailed orders requested by clients, supervision of personnel in charge and their functions. (2011-2012)

Ransa Logistics Operators: Head of Operations (Managing Calleja Account) Super SelectosFunctions: supervise reception, dispatch and warehouse controls, control the preparation of orders and filter delivery compliance, review overtime of the staff under my charge. deliver reports of monthly operations. (2010-2011)

Operadora Logística Salvadoreña, S.A. de C.V: Route and dispatch coordinator to

supermarkets and wholesale clients.Functions: control the flow of merchandise to the

dispatch area, verify that orders to supermarkets were prepared correctly, cube loads to select the tonnage of the vehicle to use, verify departure of vehicles at established times, follow-up of deliveries to cestones.

(2006-2009)

COMPUTING

Microsoft programas

Internet

Outlook

MS DOS System

WMS system

SIGES system

OTHER DATA OF INTEREST

Proactive, motivating and dynamic

Excellent interpersonal relationships

Eloquence and strong customer service orientation

Ability to work in a team and under pressure

Immediate Availability

Quick Learning and understanding



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