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Property Manager Customer Service

Location:
Georgia
Posted:
February 26, 2024

Contact this candidate

Resume:

Carla Lane

Property Manager/Entrepreneur

Contact

Email:

ad3w1c@r.postjobfree.com

Phone:

229-***-****

Address:

Americus, GA, 31709

Experience

Business owner/Furniture refurbishment and repair

Love and magic, AmericusApr 2019 - Mar 2021

Bought and resold antiques and collectibles. Refurbished old unwanted furniture and household items

and resold them out of home, online, or at flea markets or other venues.. Utilized websites like ebay and

craigslist and marketplace to resell items. Organized and planned for all online sales, yard sales, etc.

Responsible for all paperwork,tax matters, payroll, etc required for a small business. Supervised up to 5 employees at a time as needed. Scouted for new customers as well as new materials for business. Responsible for all invoices, postal duties, vehicle maintenance, equipment maintenance. Managed purchasing, sales, marketing and customer account operations efficiently.

Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Trained new employees on proper protocols and customer service standards. Business Owner/Group home manager

Another man's treasure, Americus, GA / Jan 2015 - Mar 2020 I managed a business refurbishing furniture and selling online and at other venues. I've listed all responsibilities in previous job description. I changed the name of my business to Love and Magic. During this time I also had a small group home in my own home. I provided a place for recovering addicts, addicts, and person's just released from jail a place to stay until they got back on their feet. I provided a place to sleep as well as all meals, toiletries, etc. I assisted individuals in finding employment, applying for assistance(food stamps, etc), or whatever help needed to transition back into the world. I provided counseling to some individuals as needed and worked with the individuals family as well.

I allowed the individuals to stay for a short period of time rent free mostly in exchange for them doing odd jobs around the house or helping with my refurbishing business.

Housekeeper

Carla's cleaning service, Americus, GA / Dec 2005 - Jan 2010 Owned, managed, and operated small cleaning business. Cleaned homes for local families and businesses in small town. Supervised one employee as needed. Scheduled clients for cleaning services on a biweekly schedule. Maintenance of all equipment and supplies. Scouted for new clients. Responsible for payroll and scheduling for employee. Traveled up to 50 miles at times.

Property Manager

Domeli Estates, Americus, GA / Feb 2005 - Jan 2009 Managed small mobile home park.

Screened potential tenants through application process as well as background checks and calls to previous landlords and references. Collected first month's rent and security deposits for new tenants. Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.

Followed up on delinquent tenants and coordinated collection procedures. Completed final move-out walk-throughs with tenants to identify required repairs.

Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Verified income, assets and expenses and completed file tracking sheet for each applicant.

Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

Introduced prospective tenants to types of units available and performed tours of premises.

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes. Coordinated with janitorial and engineering staff on maintenance and upkeep.

Maintained sufficient number of units market-ready for lease. Handled disciplinary actions, performance appraisals and terminations of company staff.

Coordinated proper eviction procedures for delinquent tenants. Attended court proceedings.

Office manager/ home health care aid

Southern Homecare Services, Americus, GA / May 1998 - Sep 2005 Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies. Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Cooked tasty, nourishing meals for patients to promote better nutrition. Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Assisted disabled clients to support independence and well-being. Traveled to clients' homes to complete healthcare services and promote continuity of care.

Provided mobility assistance such as walking and regular exercising. Managed office operations for Americus office twice a week. Passed out checks to CNAs

Coordinated special projects and managed schedules. Cleaned and organized office, maintaining orderliness and reducing contamination.

Implemented office procedures, creating streamlined processes. Delivered quality customer service to staff and customers. Education

Georgia Southwestern State University

Americus, GA

Associates dgree

Nursing(Jun 1998)



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