Robert Oberle

Permanent address:

**** ****** **.

Key West, FL 33040

Current address:

***** ******* ****

Huntington Beach, CA 92647

Barback/Bartender

Home: 305-***-**** ad3w09@r.postjobfree.com

Professional Profile

Seeking position for Bartender or Barback

Bar and restaurant manager focused on cutting company costs and boosting company revenue through innovative management techniques. Organized and diligent with a strong background in sales, planning, budgeting and staffing. Talented bar and restaurant manager successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile to sell more and keep customers happy. Well-rounded Bartender with a wide-ranging history of 22 years in the service industry. Looking for the opportunity to build and strengthen the customer base of a fine establishment. I bring passion for the industry, a fun, positive attitude and an understanding of customer service.

Qualifications

Operations management Decisive leader P&L management Human resources management Team building

Natural leader Procedure development Employee engagement Strong public speaker Conflict resolution Gregarious and positive personality

Business management

Sales and Marketing

Relevant Experience

Increased annual gross sales by 15%.

Developed direct mass mailings which resulted in 8% growth of customer base.

Reporting

Prepared complex financial statements, and interim/annual reports for retail and service

businesses.

Product Roll-Out

Responsible for marketing for product launch including public relations, direct mail pieces,

trade shows, sales training and e-mail campaign. Marketing Requirements

Worked with customers to define and develop business cases for new products

Wrote marketing requirements documents for future product development. Consistently received 100% positive customer feedback.

Experience

September 2020-2023

Half Shell Raw Bar

Key West, FL 33040

305-***-****

Bartender and Server

Responsible for opening and/or closing. Led with highest quality of customer service. Prepared beverages for all restaurant's patrons. Took table orders and served food/beverage in high paced environment. Maintained full knowledge of all menu items, contents and preparation methods. Maintained familiarity with the latest in mixology, bar equipment and sanitation standards. Made engaging connections with guests to create loyalty.

August 2017-August 2020

Hard Rock Cafe:

Lead bartender

Weekly inventory

Training Lead Bartender and Server

Responsible for opening and/or closing. Led with highest quality of customer service. Prepared beverages for all restaurant's patrons. Took table orders and served food/beverage in high paced environment. Maintained full knowledge of all menu items, contents and preparation methods. Maintained familiarity with the latest in mixology, bar equipment and sanitation standards. Made engaging connections with guests to create loyalty.

March 1999 to February 2017

Bourbon St. Complex

Key West, FL

Supervisor: Andy Brown

305-***-****

General Manager

Created a list of signature drinks that increased bar revenue by 14%. 17 years bartending experience. Maintained full knowledge of bar and menu items and made recommendations. Delivered quality food and beverage service to guests in a responsible manner. Maintained full knowledge of all menu items, contents and preparation methods. Maintained familiarity with the latest in mixology, bar equipment and sanitation standards. Broke down bar after events and returned leftover liquor, glassware and banquet carts. Served as backup for bartenders. Stopped service to any adult furnishing alcoholic beverages to a minor. Upheld a high standard of cleanliness in all work areas. Made engaging connections with guests to create loyalty. Computed, recorded, and proofread data, records and reports. Planned and executed special events and trade shows that assisted clients in raising over

$60,000 and establishing community recognition . Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes. Worked closely with company executives to identify new business opportunities and routinely participated in the sales process. Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines. Complied with federal, state and company policies, procedures and regulations. Communicated with customers, employees and other individuals to answer questions and explain information.

Education

1998 Ohio State University Columbus, OH, United States

Pre Law/Political Science Bachelor of Science Minor in Black Studies. 4.0 GPA Graduated Suma Cum Laude

Affiliations

-Served on Executive Board of Business Guild for 4 years. -Executed 4 street closures for events per year (including NYE shoe drop). -Wrote and executed grant applications for the TDC twice a year.

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