Katrina Heiderscheidt
Tontitown, AR
***************@*****.***
A determined, competitive, goal-oriented individual who has a professional, polite, and helpful manner when attending to individuals. I utilize leadership and teamwork to design and execute solutions that create customer value. I have obtained my degree in Business Technology. I look forward to adding a value to any organization as the opportunity presents itself. Authorized to work in the US for any employer
Work Experience
Quality Assurance Coordinator
Travel Nurse Across America - North Little Rock, AR October 2016 to November 2023
Quality Assurance Coordinator
• Uploaded credentials, shot records, personal documents to Hospital databases
• Verified qualification requirements for Travel Nurse across America
• Operated a variety of uploading systems for traveling nurses currently on assignment or going on assignments
• Data entry
• Excel spreadsheets
• PowerPoint presentation
• Scheduled testing when required
• Scheduled appointments
• Located and scheduled required classes
• Provided friendly customer service to Travel Nurses and Hospitals we affiliated with
• Worked checklist to verify we had up to date qualification requirements
• Communicated with traveling nurses to keep the position requirements up to date and on file
• Communicated with traveling nurses to obtain the required documentation to get them on assignment
• Typing/10 key skills
• Operated nitro system to make documents more legible
• Operated Airtable to keep records of what was needed for each nurse in my territory
• Responsible for record keeping and uploaded updated records when needed
• Attended continued education classes thru the UKG Ultipro system
• Uploaded documents for anywhere between 80 to 120 traveling nurses Education
AAS in Business Technology
Ozarks Technical Community College - Springfield, MO 2012 to 2015
Skills
• Excel (7 years)
• Powerpoint (7 years)
• Data entry (7 years)
• Credentialing (7 years)
• Uploading to Hospital systems (7 years)
• Microsoft Office (7 years)
• Microsoft Outlook (7 years)
• Microsoft Outlook (7 years)
• Nitro (7 years)
• Administrative Experience
• Microsoft Word
• Quality Assurance (7 years)
• Document Management (7 years)
• Internal Audits (7 years)
• Quality Management (7 years)
• Quality Inspection (7 years)
• Quality Audits (7 years)
• Quality Control