MELISA DALLY

San Diego, CA ***** 858-***-**** ad3vx7@r.postjobfree.com

Professional Summary

Dedicated individual with excellent experience in a high demand office environment. Dependable and quick-learning team player with effective communication and organization skills. Possessing the ability to initiate, plan, execute, monitor and regulate processes in the workplace. Work History

Project Coordinator Apr 2022 - Present

Worksters, Inc. San Diego, CA

● Developed comprehensive response documents for government and commercial contracts

● Analyzed federal agency spending data and procurement forecasts to predict upcoming contracting needs

● Assisted in establishing clear and concise policies to ensure compliance with industry regulations and company standards

● Researched and compiled information on Cyber Security requirements for small businesses working with the Federal Government

Administrative Support Aug 2020 - Dec 2020

RB Glass & Mirror San Diego, CA

● Produced project schedules, tracked progress, and managed resources for jobs

● Created and managed sales orders from beginning to end including payment processing

● Oversaw automated tracking and documentation of data, client correspondence and office operations

● Reconciled QuickBooks data and company accounting reports

● Assisted with keeping up to date subcontractor insurance and pre-qualification documentation Account Manager Jun 2018 - Dec 2018

Window Solutions Lakeside, CA

● Processed customer orders and resolved questions and concerns regarding products, pricing and availability

● Educated customers on product features and discussed technical details to overcome objections and lock in sales

● Collaborated with vendor representatives to set up optimal delivery schedules, including tracking orders, ensuring timely deliveries and correct order specifications, proactively addressing any issues that may arise

● Facilitated communication and collaboration between the sales department, warehouse, and installers

● Computed total costs and profit requirements for customer sales to provide accurate pricing Operations Director Nov 2013 - Apr 2018

Action Window and Door Spring Valley, CA

● Approved and Generated customer contracts that included price checks and construction plans

● Monitored supply chain and managed logistics functions for the company

● Motivated and trained employees to maximize team productivity

● Led employee and vendor meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management

● Streamlined operations by outsourcing services, resulting in savings on labor, supplies and maintenance

● Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team

● Resolved customer and sub-contractor concerns to maintain positive working relationships, including keeping clients updated on the status of projects, addressing any concerns they may have, and ensuring that their needs are met

Office Manager 2008 - 2011

Total Home Remodeling/ California Makeover San Diego, CA Executive Assistant to Owner 2006 - 2008

Boyar’s Cabinet Refacing / ALNO European Cabinets San Diego, CA Customer Service Coordinator 2004 - 2006

Brookfield Home Builders Del Mar, CA

Education

Behavioral Health Counselor Studies 2021-2023

UC San Diego Extended Studies San Diego, CA

Business Administration Studies 2009-2013

San Diego Mesa College San Diego, CA

Courses and Certificates

Working Towards CompTIA A+ Certification Present

CompTIA

CMMC Cyber Security Apr 2022 - Present

Blue Cyber

Software and Tools

● Operating Systems: Microsoft Windows, Apple macOS, Linux

● Office Productivity Tools: Microsoft Office 365, Google Workspace, Adobe, Canva, ZoHo CRM, Salesforce

● Communication: Slack, Zoom, MS Teams

● Project Management Software: Microsoft Project, Salesforce Project Management Tools, Houzz Pro Software, Procore, AccuQuote

● Accounting Software: QuickBooks, Oracle POS Management System Membership and Volunteering

Women In Defense, San Diego Chapter Apr 2022 - Present Assisting WID Board Members with fundraising activities San Diego, CA

Contact this candidate