Test Lead Quality Assurance

LAHARI BAYYAPU

Greater Philadelphia 609-***-**** ******.*********@*****.***

UAT TEST LEAD / QA TESTER / API TESTER

EDUCATION

Bachelor of Technology

Computer Science

Andhra University - India 2013

An analytical and solution-oriented leader with well-rounded expertise in leading and executing QA and UAT processes, paired with a strong background in Salesforce and front-end testing. Skilled in creating comprehensive test scenarios, test plans, test cases, and test scripts to ensure maximum coverage and defect identification. Well-versed in removing team and project impediments by promoting cross-functional collaboration and opening communication channels. Seeking to leverage prior knowledge and skills to lead cost-efficient solutions to deliver high-quality software. Troubleshooting architectural/scalability issues per product standardization requirements.

PROFESSIONAL SKILLS

Technical Acumen

Project Management

Process improvement

Requirements Definition

Gap Analysis

Risk Assessment & Control

Critical Thinking, Research & Analysis

Test Case Planning and Implementing

Quality Assurance

Relationship Building & Interpersonal

Independent and Team Work

Team Training & Development

Strong Verbal and Written Communication

Attention to Detail

Documentation & Database Maintenance

Time Management

Multitasking & Prioritization

Problem-Solving

PROFESSIONAL EXPERIENCE

Capgemini/Sogeti USA

Senior Consultant / UAT Test Lead Sep 2022 – Sep 2023

Spearhead the development of a comprehensive portal in Salesforce, utilizing SFDC, to streamline request handling for J&J employees across ASPAC, EMEA, and LATAM regions, encompassing HR, Payroll, Procurement, and Expense Reporting functionalities

Direct a globally diverse team, employing Scrum Methodology for daily connectivity and collaboration, ensuring seamless communication and progress tracking

Facilitate Daily Standing, Sprint Backlog, and Sprint Retrospective meetings, overseeing participation from Dev, QA Testing, UAT Testing, Product Owners, and BAs under the guidance of a Scrum Master

Manage a team comprising 2 Associates and one Manager Consultant, reporting directly to the Senior Manager while ensuring project alignment and efficiency

Assume a pivotal role in UAT Test Delivery for the Salesforce project, leading responsibilities such as:

Conduct daily internal stand-up calls with the UAT testing team

Worked across multiple data sources in internal procurement and external vendor claims sub-national provider data, national prescriber audit data, patient hub enrolment data, EHR data for J&J

Review new features, User stories, Epic, Backlog items, and Bugs within every sprint

Create and approve task assignments and test cases within the Jira Xray tool

Coordinate UAT Kick-off meetings, providing necessary test data and application access

Oversee test executions, provide detailed requirements, and guide end-users on the usage of test management tools

Generate and present daily UAT status reports to project stakeholders, including project and account heads

Contribute to test automation scenarios using Selenium UFT and manage Veeva Integration testing in Salesforce, including API testing, ensuring comprehensive test coverage

Ensure documentation compliance by uploading Test Summary and Test Strategy documents to the client-server and obtaining necessary approvals

Initiate Pre-prod testing with end-users post-UAT closure, facilitating application testing upon new code deployment and addressing any issues promptly to ensure seamless functionality alignment

Key Achievements:

Developed UAT test plans with an 85% critical issue uncovering rate

Reduced 15% UAT testing time cycle by ensuring faster time-to-market

Conducted weekly feedback sessions, leading to a 25% increase in user engagement

Employee of the Month for the Salesforce project in March 2023

Senior Consultant/ Power BI Tester Jul 2023 - Sep 2023

Coordinated with a cross-functional internal team of 8 at Sogeti to lead the smooth transition of an Electronic Health Record (EHR) system, ensuring the creation, storage, updating, and secure storage of patient information

Validated and optimized various data visualizations to enhance user experience and facilitate efficient data interpretation for the clients

Supported the development of business intelligence solutions, providing valuable insights into market value and empowering the client with strategic decision-making capabilities

Key Achievements:

Contributed to significant improvements in data accuracy across test environments by rigorously validating data against user requirements

Developed custom DAX queries to extract, analyse, and generate Power BI reports, enabling comprehensive testing and insightful data analysis

REFERENCES

Nahid Jamal - Test Manager, Accenture

Arun Jayakumar- Director, Quality Engineering, Sogeti USA

Rosemary McClendon - Senior Manager, Sogeti USA

James Gerken - Test Manager, J&J

Accenture, Strategy & Consulting

Software Engineer/QA Test Lead & UAT Tester Jul 2017 - Aug 2020

Successfully delivered a high-quality test solution for PNC, the largest banking client in the US, ensuring zero issues in production

Led core teams across 3projects and developed QA test data, ensuring seamless application cycles

Evaluated user experience of Angular JS app, enhancing responsiveness and navigation

Optimized end-user experience by implementing quality assurance strategies and supervising API test cases, both manual and automated

Led API testing using SOAPUI to meet functional and non-functional requirements coverage

Developed and reviewed UAT plans, scenarios, and acceptance criteria, using Protractor to automate test scripts for Angular components and services

Key Achievements:

Reduced 30% ticket generation through comprehensive testing, error detection, iteration, and bug fixing

Boosted 25%workflow through prompt issue identification and resolution in JIRA

Recognized with the Bravo award for outstanding performance in software testing

Capgemini, IT Consulting

Associate Consultant/Full Stack Developer/ Manual Tester Feb 2016 - Apr 2017

Developed and maintained applications for a large healthcare client, addressing production issues across web portals and mobile apps

Designed web page layouts using HTML5, CSS3, and JavaScript, enhancing user experience and accommodating change requests efficiently

Consistently received positive feedback and recognition from clients for consistently delivering high-quality work and exceeding expectations

Prokarma Softech, IT Consulting

Junior Software Engineer/Full Stack Developer/ Tester Feb 2014 - Feb 2016

Designed and managed production issues for multiple applications across three clients as a Junior Developer

Successfully migrated applications from ColdFusion to J2EE, enhancing UI with AngularJS and SpringMVC

Implemented PDF generation using ITEXT API and improved web page functionality with Ricola3 components for enhanced usability

Development & Programming:

HTML5 ꟾ CSS3 ꟾ JavaScript ꟾ jQuery ꟾ Ajax ꟾ Bootstrap ꟾ Node.js ꟾ AngularJS

Testing & Quality Assurance:

Selenium ꟾ UFT ꟾ SOAP UI ꟾ REST API ꟾ JIRA XRAY ꟾHP ALM (Application Lifecycle Management)

Version Control & Collaboration:

Tortoise SVN ꟾ Bit Bucket ꟾ Source Tree ꟾ Atlassian Confluence

Database Management:

MySQL

CRM:

Salesforce.com

Productivity:

Microsoft Office Suite: Word ꟾ Excel ꟾ PowerPoint ꟾ Outlook

Cloud:

Amazon Web Services (AWS)

Data Visualization:

POWER BI

API Testing:

Postman SOAPUI REST API

Agile Methodologies:

Scrum ꟾ KANBAN ꟾ Waterfall

TECHNICAL SKILLS

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