Kristina I. Mobley

**** * **** ******

Indianapolis, IN 46219

317-***-****

OBJECTIVE

To secure an entry level position in management where I can grow and develop with the company, and become an asset to the company.

QUALIFICATIONS

Excellent Customer Service skills

Basic office skills including Microsoft Office applications Superb people skills

Problem solving capabilities

WORK EXPERIENCE

Ramsey’s Carpet Services Indianapolis, IN 06/2010 Present Job Title: Office Manager

Performing general office duties and making appointments to measure, repair, and install of carpet/flooring. State of Indiana/BMV Indianapolis, IN 01/2003 – 06/2004 Job title: Clerical Assistant 4

Performed basic office duties such as answering phones, filing, copying, and faxing. Used programs such as PeopleSoft, Excel, and Word. Contacted Vendors for quotes on items needed. Problem solved late deliveries to assure future orders arrived on time. Ordered supplies and furniture for all License Branches. Opened mail and routed to the appropriate person. Received and logged in packages received from vendors. Brylane Indianapolis, IN 01/1998 – 06/1998

Job title: Customer Service Rep/Telemarketing

Answered incoming calls to the call center, entered orders into the system from customers, and upsold ancillary items to these same customers increasing the sale and profit for the company. Satisfied customers' needs and resolved related problems.

Unique Windows and Doors Indianapolis, IN 05/1995 – 01/1996 Job title: Appointment Setter

Made telemarketing calls to homeowners and set appointments for the Sales Team. EDUCATION

Brown Mackie College Indianapolis, IN

Business Management (AS) 11/2013

Central Nine Career Center Greenwood, IN

GED received

INTERESTS I enjoy being challenged in any position I am working, and doing work on computers. I also love dealing with people and feel a sense of accomplishment when solving their problems.