Jeanette Harris
Grandview, MO *****
ad3vj5@r.postjobfree.com
A Customer Service/ Sales person for over 20 years who is interested in jobs in the same field. Customer-Oriented and successful at troubleshooting and handling customer support issues in a timely manner. I am dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.I increased revenue and I drove profit improvements for H&R Block.Respnsible and dependable who thrives in fast-paced enviorments. Enjoys working as part of a team to achieve sales goals.Worked over 20 years in the sales and customer service with five achievements. I can create good sales and help increase great improvements in sales within companies.My goal is to acheive a great career in sales or custormer service and collection feilds. Work Experience
Customer Service Representative
Cigna - Lenexa, KS
December 2021 to June 2022
I served as a customer support agent and aided customers who had inquiries or issues with their copay through their insurance and helped resolve with 100% customer satisfaction Data Entry/Customer Service Representative
American Home Patient Lincare - Lenexa, KS
May 2021 to December 2021
I was responsible for analyzing and cross checking with insurance companies to ensure clients cpap respiratory equipment was covered
Collections Representative
H&R Block - Kansas City, MO
January 2017 to April 2021
I served my role in the collections department calling customers who where delinquent on their tax preparation fees and collecting payments or setting up payment arrangements Cashier
Walmart - Dallas, TX
February 2014 to January 2017
I worked the cash register and also served as a customer aid, I also was responsible for basic cleanliness and stocking of my area.
Education
Education
Vanhorn High School
Skills
• Customer service
• Computer skills
• Sales