Stacia Poirier

Phoenix, AZ *****

ad3vj3@r.postjobfree.com

+1-480-***-****

Authorized to work in the US for any employer

Work Experience

Executive Director

Landmark Tower Condominium Association, Inc. - Phoenix, AZ October 2022 to March 2023

Managed the day-to-day operations of a Metropolitan Phoenix highrise, 262-unit mixed use development. Supervised and trained a staff of 14 employees including front desk attendants, housekeeping staff and building maintenance technicians. Secured an $6.5M construction loan to complete a city- mandated balcony reconstruction project.

Senior Community Manager

The Management Trust - Scottsdale, AZ

June 2022 to October 2022

Managed the daily operations and projected needs of a portfolio of Condominium Associations in Scottsdale, AZ. Received training and continuing education in industry best practices, legislative updates, contract construction and negotiating and Vantaca software. Onsite General Manager & Portfolio Manager

The Peterson Company - Scottsdale, AZ

August 2021 to March 2022

Manage a two-hundred and forty-eight unit gated community in Surprise, AZ under the direction of a five-member Board of Directors. Ensure the Association's policies & protocols are stringently enforced and updated as needed given any changes in Arizona state law, federal regulations and industry best practices. Currently oversee the day-to-day operations of the community, the remodeling of the clubhouse and the coordination of various lifestyle activities within the community. Additionally manage 400+ single family homes and three smaller condominium Associations totaling 75 units. Successfully passed a special assessment and executed, within budget, the asphalt resealing, improved lighting enhancement project and the community's pool deck restoration. Assist executive management in the training & professional development of the community management team & administrative staff. Organize monthly seminars with industry leaders in the legal field, project management field and insurance industry to deliver the highest standard of care to our clients. General Manager

FirstService Residential - Scottsdale, AZ

August 2020 to August 2021

Manage the daily operations of a two hundred and forty-six unit condominium association built in 1963 which includes eight commercial use units. Interview, hire & supervise twelve employees, including management support staff, front desk attendants, maintenance staff including Building Engineer, porter

& housekeeping personnel. Oversee the daily performance of a five million dollar balcony construction project and a two million dollar HVAC riser replacement project currently and simultaneously underway. Senior Community Manager

Community Management and Consulting - Phoenix, AZ

April 2019 to October 2019

Manage and oversee the management of a portfolio of single family, town home, mixed-use and condominium associations in the Central Corridor, Scottsdale, East Valley and West Valley. Supervise and develop management team in its mastery of industry best standards and practices to improve the financial wellness, asset maintenance and harmony of the associations within the portfolio while producing increased revenue to management. Serve primarily investment property ownership requiring advanced strategy in effecting association policy compliance, common area maintenance and improvements, skillful persuasion in all communication efforts and effective conflict resolution. Communicate with the executive leadership on a regular basis to ensure the highest standard of employee and client care.

Community Manager

City Property Management Company - Phoenix, AZ

January 2018 to January 2019

Managed ten homeowners' associations in the Phoenix and Pinal County areas. approximately two thousand five-hundred homes and condominiums. Worked closely with the board members, vendors, homeowners, tenants and executive management to ensure the highest level of customer service and fiduciary integrity.

Community Manager

MUTUAL MANAGEMENT SERVICES - Phoenix, AZ

March 2014 to August 2016

Managed nine homeowners' associations within the Central Corridor, approximately thousand units. Developed and drafted various association policies and procedures, including the initial drafts of amendments to CC&Rs and Bylaws. Maintained strong professional relationships with vendors including, attorneys, general contractors, engineers, real estate and insurance brokers. Successfully managed three special assessment restorations from the initial campaigning efforts through to the final satisfaction of the projects.

Community Manager

VISION COMMUNITY MANAGEMENT - Phoenix, AZ

February 2013 to May 2013

Managed seven associations, approximately seven hundred and fifty units in the Maryvale Phoenix area. Assisted the board of directors in revising budgets to correct the necessary and immediate code issues within the community. Assisted the board of directors in the termination and hiring of vendors. Enrolled communities in the Neighborhood Watch Program and assisted the board in its creation of a Community Safety Committee to help facilitate the efforts of local law enforcement. Community Manager

OSSELAER MANAGEMENT - Phoenix, AZ

September 2011 to February 2013

Managed a portfolio of twelve condominium homeowners' associations throughout Central Phoenix and the West Valley. Successfully negotiated and oversaw the restoration of six associations with insurance hail claims ranging from four hundred thousand dollars to two million five hundred thousand dollars. Managed the day-to-day operations of highly diverse associations including maintenance, landscaping, accounting, insurance, and acted as the legal liaison between the board of directors and legal items. Business Development Manager

MOSER-RYAN, LLC - Phoenix, AZ

January 2000 to January 2008

Strategically developed business plans for commercial real estate brokerage firm affiliated with CB Richard Ellis & Grubb & Ellis. Effectively designed/produced marketing materials vital to capturing major real estate transactions throughout Maricopa & Pinal counties. Reviewed market data, future county transit improvements, industry need and targeted client opportunity. Assisted brokers in the day-to-day administrative needs in each phase of the transaction, including attending industry seminars and events, networking, daily client care and detailed financial reporting. Marketing Director/Business Development Manager

SDGA-GolFutures - Scottsdale, AZ

January 1998 to January 2000

Successfully designed website, logo, industry newsletters, and collateral marketing/promotional media instrumental to positioning online employment service in niche golf industry; developed and executed effective business plan supporting achievement of performance goals. Actively steered nationwide employment opportunity solicitation, generating high-volume business, and maintained online website for optimal market penetration;

Commercial Property Manager

BROADMOOR ENTERPRISES - Scottsdale, AZ

January 1995 to January 1997

Demonstrated dynamic project administration, time management and multitasking skills in effectively managing daily office operations for real estate development firm concurrent with property management of two Scottsdale commercial office parks: Scottsdale Place & Hayden Park. Primary responsibilities included lease management, oversight of tenant improvements, tenant communications, conflict resolution, vendor communications and supervision, common area maintenance and improvements, accounts receivable, accounts payable, financial reconciliation and reporting including the generation of Profit & Loss statements, budget variance reports, budget forecasting and business planning. Utilized previous paralegal training and experience to assist the firm's principal in lawsuit discovery, researching case law and drafting of legal responses.

Outside Sales Representative

Unicopy - Phoenix, AZ

March 1990 to January 1995

Developed long-lasting, successful client relations within the business equipment and service industry selling various products including Sharp, Canon, Minolta, Ricoh, Toshiba and Konica copiers and facsimiles. Built a book of business through cold-calling, participation in the local Chamber of Commerce networking and business development activities; client referrals and company branding. Education

Bachelor's Degree in Arts & Sciences in Communications & French University of Arizona - Tucson, AZ

1989

Skills

• TOPS

• Budgeting

• Profit & Loss

• Yardi

• Marketing

• Management

• Customer Service

• Onesite (1 year)

• Restoration Industry Experience

• Portfolio Management

• PowerPoint

• Negotiation

• Project Management

• Property Management

• Accounts Receivable

• Office Management

• Paralegal Training

• Accounts Payable

• Conflict Management

• StrongRoom

• Accounting

• Windows

• Public speaking

• Legal Research

• Microsoft Word

• Adobe

• Personal Assistant Experience

• Microsoft Excel

• Communication skills

• CashPro (1 year)

• CINC

• VMS

• Business Development

• Salesforce

• Branding

• Microsoft Outlook

• Time management

• Analysis skills

• Leadership

• Sales

• Outside Sales

• Financial Report Writing

• Microsoft Office

• Forecasting

• Logo Design

• Legal Drafting

Certifications and Licenses

CAAM

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