WILLANIA ORTIZ
Jersey City, NJ *****
*************@*****.***
Detailed Data Entry Specialist with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
Customer Service
Excellent Written and Verbal Communication Skills
Strong Medical Terminology
Proficient in Microsoft, Word, Suite, Excel, Outlook, Onenote, PowerPoint
Strong Analytical and Account Research Skills
Medical Records/EPIC/MyChart
Excellent Active Listening Skills
Ability to Demonstrate Patience, Empathy and
Compassion
Ability to Navigate Through Multiple Systems
Inbound and Outbound Calling
Critical Thinking
Strong Time Management and Prioritization Skills
ICD9, CPT, 1CD10 Coding
Professional Telephone Etiquette
Excellent Attention to Detail
Conflict Resolution
Strong Interpersonal Skills
Data Entry
Ability to Work Well Under Pressure
Ability to Meet Work Deadlines
Strong Problem Solving and Soft Skills
HIPAA
Data Reporting
10-Key
Data Auditing
Verifying Data Accuracy
10/2021 to 10/2022
GREATER BERGEN COMMUNITY ACTION
Data Entry Specialist
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data. Scanned and stored files and records electronically to reduce paper files and secure data. Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits. 11/2016 to 01/2020
MELALEUCA
Medical Records Specialist
Entered patient insurance, demographic and health information into software and confirmed records. Set up patient charts and documented information in various company software. Verified record copies before handing each over to check for and remove unnecessary details. Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations. 01/2008 to 10/2015
DAMAS HOSPITAL
Crisis Intervention RN
Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures. Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
Assessed and prepared patients for procedures, performing initial and ongoing patient assessments. Maintained personal and team compliance with medication administration standards and patient care best practices. MBA: BUSINESS ADMINISTRATION AND MANAGEMENT & PROJECT MANAGEMENT 11/2021 University of Phoenix, Tempe, AZ
BACHELOR OF SCIENCE: COMMUNICATIONS 08/2019
University of Phoenix, Tempe, AZ
CAREER DIPLOMA: MEDICAL BILLING & CODING 06/2012
Penn Foster Career School, Scranton, PA
CAREER DIPLOMA: ADMINISTRATIVE ASSISTANCE AND SECRETARIAL SCIENCE 06/2012 Penn Foster Career School, Scranton, PA
ASSOCIATE OF SCIENCE 05/2008
Inter American University
Bilingual (English & Spanish)
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SKILLS
EXPERIENCE
EDUCATION AND TRAINING
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