Office Operations Credit Card
Resume:
VY HOANG VY
209-***-**** *************@*****.***
PROFESSIONAL SUMMARY:
Dedicated and hardworking individual with over 10 years of experience in customer services. Highly organized, proactive, and punctual with team orientated mentality. Strong ability in multitasking and maintaining customer relationships. Proactive leader with strengths in communication and professional development
PROFESSIONAL EXPERIENCE:
Manager 2012 to Present
Nail Lounge Stockton, CA
Greet customers, ascertained customer’s needs, and demonstrated proper use and care of merchandise.
Operate cash register, completing cash, check and credit card transactions with 100% accuracy.
Oversaw daily office operations such as opening and closing procedures, monitor and replenish supplies and equipment.
Ensure expenses are paid on time and in full.
Always maintained a clean and sanitary work environment.
Utilized advanced technical skills to maintained up-to-date knowledge of current and techniques in the industry.
Provide accurate, appropriate, and immediate responses to all request by guest to ensure guest satisfaction.
Manager 2023 to Present
Nitro Boba Stockton, CA
Greet customers, ascertained customer’s needs, and demonstrated proper use and care of merchandise.
Operate cash register, completing cash, check and credit card transactions with 100% accuracy.
Oversaw daily office operations such as opening and closing procedures, monitor and replenish supplies and equipment.
Always maintained a clean and sanitary work environment.
Provide accurate, appropriate, and immediate responses to all request by guest to ensure guest satisfaction.
Proper procedure and handlining of safety equipment and training to provide fresh made-to- order liquid nitrogen ice cream
EDUCATION:
St. John’s High School, Portland, OR 1996
High School Diploma
LICENSES & CERTIFICATIONS
Nail Technician License
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