Joel Jovanny Ortega

Pawtucket, RI *****

ad3ve9@r.postjobfree.com

+1-401-***-****

Dedicated, passionate, and eager individual seeking an opportunity to gain experience in the industry within a company that promotes personal growth while accomplishing company goals. Work Experience

Administration & Customer Support

Digital Pathways LLC - Albany, NY

August 2017 to Present

• Seeking ways of improving transactions within the store page

• Managing payouts for our workers

• Managing SMS between clients and workers

Education

Associate's degree in Computer Networking

Lincoln Technical Institute - Lincoln, RI

June 2023 to Present

Skills

• Help Desk/IT Support

• Computer operation

• Computer networking

• Computer Software

• IP Routing /Network protocols

• Computer Hardware

• Customer support

• Cloud Computing/ Remote

• Microsoft Server 2019

• PC Troubleshooting/Repairs

• Active Directory

• VMWare

• Microsoft Windows

• DNS

• Network Support

• Operating Systems

• LAN

• DHCP

• TCP/IP

• WAN

• Network Firewalls

• TCP

• Network Administration

• Linux

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