Data Entry Customer Service
Resume:
Jennifer barnes
********.****@*****.***
BROKEN ARROW, OK
Objective
Seeking a customer service or data entry position where I can leverage my strong communication skills, attention to detail and experience in delivering exceptional service to contribute to the team and organization.
Skills & Abilities
●Data Entry,
●Administrative
●Microsoft word
●Typing speed 50 wpm
●10-Key
●Attention to detail
●Communication
●Organizational Skills
●Customer Service
Problem Solving
Time Management
Experience
12/2016 to 09/2023 U.S. CELLULAR, TULSA, OK
Customer Service Representative
●Identified and assed customer needs to achieve customer satisfaction
●Met customer service team/sales goals and handling quotas
●Handled technical support, retention, sales, and customer complaints by providing appropriate solutions and alternatives
●Followed communication/company policies and procedures
08/2016-11/2016 CENTRAL SECURITY GROUP, INC., TULSA, OK
Field Support Representative
Verified all alarm signals are received.
Performed preliminary data entry on customer accounts.
Updated customer call list and emergency numbers as needed.
Multi-task and pay strict attention to detail
Resolved call-in questions from dealers when they arise.
11/2015-08/2016 WALMART, BROKEN ARROW, OK
Customer Service, Front Store – Cashier – Part time
Providing check cashing, bill payments, Money gram, transfers
Purchase Transactions returns and exchanges
Money handling and cashier procedures
.
06/2015-10/2016 INCEED TEMPORARY AGENCY CONTRACTED BOK, TULSA, OK
Property Preservation Specialist
Viewed Daily Damage Reports
Filed Hazard Insurance Claims on Foreclosed property to prepare for sale
First point of contract for various insurance companies, adjusters and field examiners.
Maintaining constant contact with various Insurance companies, adjusters and field examiners by way telephone, email and fax
Used Fiserv System, MCS 360 Contracting Services and Filenet System to review documents, Appraisals and damaged photos.
10/2012-06/2015 URBAN FINANCIAL OF AMERICA, TULSA, OK
Secondary Delivery Specialist
Reviewed Reverse Mortgage Borrower Information, payment plans, appraisals with repairs, credit reports, title commitments, death certificates, deeds, and deed of trusts
Shipped these loans to banks that are attached to that particular loans.
Trailing Document Data Entry (February 2014 – April 2015)
Data Entry
Maintained contact with clients associated with loans
Provided assistance with tracking mortgages and title policies
Reviewed incoming information for accuracy
Property Quality Data Entry (October 2012 to February 2014)
Data Entry
Logged submitted loans daily
Printed files from various companies associated with Urban Financial of America
Balanced HUD’s & Exhibits/Payment Plans for all input loans
Kept ongoing contact with clients for requesting information or missing information for the completion of loans submitted
Education
1993 Certified Medical Transcriptionist, TULSA, OK
Career Point Business School
References
Shanice Carlson, Advisory accountant – BPM, LLP
Professional Reference – Previous Co worker
***********@*****.***
Nicole Pratt, Navistar
Material Planner - Previous Co worker
********@*****.***
Contact this candidate