Front Desk Call Center

Keasia Henderson

Conroe, TX *****

**.**************@*****.***

+1-667-***-****

Authorized to work in the US for any employer

Work Experience

Outreach Specialist

KRA Corporation - Maryland

August 2023 to Present

Front Desk Receptionist

ExpressCare Urgent Care Centers - Essex, MD

January 2022 to December 2022

Call Center Representative

July 2019 to September 2019

AREOTEK

• ANSWERED HIGH VOLUME CALLS

• HANDLED ALL CUSTUMER ISSUSES I N A TIMELY MANNOR

• SET APPOINTMENTS WHEN NEEDED

Team Member/custermer Service Representative, Alyssa's Decore July 2017 to July 2019

• Confer with customers by telephone or in person to provide information about products and services

• Helped coordinate services for events, such as accommodations for participants, catering, displays, and any special needs requirements

Cashier/deli Crew Member, Jimmy Johns

July 2016 to November 2016

• Received payment by cash, credit card, or automatic debits

• Answer customers' questions, and provide information on procedures or policies

• Prepare a variety of deli meats according to customers' order Retail Sales Representative

FORMAN MILLS

February 2016 to April 2016

• Greet customers and determine each customers wants or needs

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires

• Prepare merchandise for purchase

Education

BACHELOR OF SCIENCE in GRAPHIC ART AND DESIGN

HIGH SCHOOL DIAPLOMIA, EDMONDSON WESTSIDE HIGH SCHOOL Skills

• MS Office Proficiency

• Inventory Control Procedures

• Effective Communication

• Cheerful and Energetic

• Active Listening Skills

• Organized

• Detail-Oriented

• Cash Handing Accuracy

• Clerical experience

• Documentation review

• Typing

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