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Customer Service Quality Assurance

Location:
Gainesville, FL
Posted:
February 23, 2024

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Resume:

Adam Darling

Gainesville, FL *****

ad3vde@r.postjobfree.com

+1-352-***-****

Experience throughout determines my ability to wield knowledge, wisdom as well as temperance. Work Experience

server

Miller's Ale House - Gainesville, FL

January 2022 to Present

Server/Waiter

cheesecake factory - Gainesville, FL

August 2021 to January 2022

Server/Bartender

Haile Village Bistro - Gainesville, FL

July 1999 to August 2021

Server

Taste - Gainesville, FL

April 2018 to April 2020

Maintained front of house stocking while greeting guests and assigning servers. Took food orders and delegated between kitchen and sushi chef. Closed and locked restaurant on most nights Uber Driver

Uber - Gainesville, FL

January 2017 to April 2018

Maintained professional atmosphere while transporting clients around town. Provided alternate routes and saw to overall welfare of clients by supplying drinks and entertainment. Server/Bartender

Piesanos Stone Fired Pizza - Gainesville, FL

2016 to 2017

Restaurant setup and close. Bar and table orders; delivery and expo duties. Helped maintain rotation of stock and proper dating. Delivered food for all servers. Trainer/Server

43rd Street Deli and Grill - Gainesville, FL

2014 to 2016

Management of product distribution, training staff members, and upholding excellence while meeting company standards and adhering to company, state, and government protocols for distribution of product.

Trainer/Server

Red Onion Neighborhood Grill - Gainesville, FL

2009 to 2014

Developing customer service skills of new staff members, organizational control of services rendered, quality control, accuracy and timeliness being key along with providing excellence in customer service. Server

Oliver Garden - Gainesville, FL

2006 to 2009

Expedited service while upholding corporate standards and protocols of quality assurance. Education

Associate in Arts

Brevard College - Cocoa, FL

May 2000

High school diploma in ap physics

Eau Gallie - Melbourne, FL

February 1996 to February 1999

Skills

• CUSTOMER SERVICE (5 years)

• RECEPTIONIST (5 years)

• RETAIL SALES (5 years)

• DETAIL ORIENTED (Less than 1 year)

• FOOD SERVICE (Less than 1 year)

• Microsoft Windows

• Driving

• Computer Literacy

• Culinary Experience

• Serving Experience

• POS

• Operating Systems

• Quality Assurance

• English

• Leadership

• Restaurant experience

• Cash handling

• Kitchen Management Experience

• Banquet Experience

• Computer Networking

• Catering

• Performance management

• Restaurant management

• Delivery driver experience

• Hospitality

• Customer service

• Customer relationship management

• Driving

• Leadership

• Windows

• Sales

• Operating systems

• Computer networking

• Quality control

• Hospitality

• Quality assurance

• Merchandising

• POS

• Cash handling

• Serving

• Retail sales

• Cash register

• Bartending

• Restaurant experience

• Cooking

Certifications and Licenses

Food Handler Certification

Driver's License

Additional Information

SKILLS

Customer Service/Food Service (10+ years), General computer (10+ years) COMPUTER SKILLS

• Extensive computer literacy with specialties in Windows operating systems, IP, andNetworking configurations.

• High-level organizational skills, prioritization, and efficiency in detail oriented worksettings.



Contact this candidate