Customer Service Quality Assurance
Resume:
Adam Darling
Gainesville, FL *****
********@*****.***
Experience throughout determines my ability to wield knowledge, wisdom as well as temperance. Work Experience
server
Miller's Ale House - Gainesville, FL
January 2022 to Present
Server/Waiter
cheesecake factory - Gainesville, FL
August 2021 to January 2022
Server/Bartender
Haile Village Bistro - Gainesville, FL
July 1999 to August 2021
Server
Taste - Gainesville, FL
April 2018 to April 2020
Maintained front of house stocking while greeting guests and assigning servers. Took food orders and delegated between kitchen and sushi chef. Closed and locked restaurant on most nights Uber Driver
Uber - Gainesville, FL
January 2017 to April 2018
Maintained professional atmosphere while transporting clients around town. Provided alternate routes and saw to overall welfare of clients by supplying drinks and entertainment. Server/Bartender
Piesanos Stone Fired Pizza - Gainesville, FL
2016 to 2017
Restaurant setup and close. Bar and table orders; delivery and expo duties. Helped maintain rotation of stock and proper dating. Delivered food for all servers. Trainer/Server
43rd Street Deli and Grill - Gainesville, FL
2014 to 2016
Management of product distribution, training staff members, and upholding excellence while meeting company standards and adhering to company, state, and government protocols for distribution of product.
Trainer/Server
Red Onion Neighborhood Grill - Gainesville, FL
2009 to 2014
Developing customer service skills of new staff members, organizational control of services rendered, quality control, accuracy and timeliness being key along with providing excellence in customer service. Server
Oliver Garden - Gainesville, FL
2006 to 2009
Expedited service while upholding corporate standards and protocols of quality assurance. Education
Associate in Arts
Brevard College - Cocoa, FL
May 2000
High school diploma in ap physics
Eau Gallie - Melbourne, FL
February 1996 to February 1999
Skills
• CUSTOMER SERVICE (5 years)
• RECEPTIONIST (5 years)
• RETAIL SALES (5 years)
• DETAIL ORIENTED (Less than 1 year)
• FOOD SERVICE (Less than 1 year)
• Microsoft Windows
• Driving
• Computer Literacy
• Culinary Experience
• Serving Experience
• POS
• Operating Systems
• Quality Assurance
• English
• Leadership
• Restaurant experience
• Cash handling
• Kitchen Management Experience
• Banquet Experience
• Computer Networking
• Catering
• Performance management
• Restaurant management
• Delivery driver experience
• Hospitality
• Customer service
• Customer relationship management
• Driving
• Leadership
• Windows
• Sales
• Operating systems
• Computer networking
• Quality control
• Hospitality
• Quality assurance
• Merchandising
• POS
• Cash handling
• Serving
• Retail sales
• Cash register
• Bartending
• Restaurant experience
• Cooking
Certifications and Licenses
Food Handler Certification
Driver's License
Additional Information
SKILLS
Customer Service/Food Service (10+ years), General computer (10+ years) COMPUTER SKILLS
• Extensive computer literacy with specialties in Windows operating systems, IP, andNetworking configurations.
• High-level organizational skills, prioritization, and efficiency in detail oriented worksettings.
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