407-***-****

ad3v81@r.postjobfree.com

*** **** ****** **,

Davenport Fl 33897

C O N T A C T

S K I L L S

E D U C A T I O N

W O R K E X P E R I E N C E

Microsoft Office, Microsoft Word, Excel

AutoCad, A2 Softway

B.S. in Industrial Engineering

Universidad Dr. Rafael Belloso Chacín

2002 - 2006

Walmart Inc.

Supply Chain Breakpack Stocker

Package items with appropriate materials to prevent damage during shipping. Print accurate labels and applied to boxes, crates and containers prior to shipment. Prepare products for shipping according to company specifications. Stack, organize and palletize packages for efficient storage and movement. Pack products into designated boxes, taking care to protect items from damage or shifting during transport. Place products on conveyors for final wrapping and shipment. Keep work areas clean, neat and organized for optimal productivity and worker safety. Monitor aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.

Aug 2022 - Present

L A N G U A G E S

English

Spanish

A L E S S A D R A D I A Z

I N D U S T R I A L E N G I N E E R

Secret Collision Center

Receptionist

Was responsible for making appointments for all staff or for specific employees, such as executives. Processed bills and helping clients or customers if they have any questions about their charges Organized files for billing, customer and client records, etc. Directed visitors to the correct office

Responded to all customer inquiries in a polite and timely manner March 2021 - March 2022

MainGate LLC.

Amazon Delivery Service Partner

Loaded and organized trucks under strict timelines. Utilized a mobile scanner to do logistics duties while in the field Maintained safe truck driving practices in various weather conditions.

Kept trucks neat and organized to deliver packages efficiently Utilized time management to complete routes on time. Maintained a great working relationship with multiple stores and small businesses. Trained and assisted new hires.

Worked multiple pallets a day, and maintained safe and clean backroom storage in many accounts. Nov 2018 - March 2021

D’colores & Pinturas C.A.

Operations Manager

Established procedures, programs and reports to maintain and improve facility efforts in the Five Focus Areas: Safety, People, Service, Quality, and Cost.

Oversaw and managed facility budget.

Coordinated work requirements for all areas of the warehouse to ensure all jobs are completed in an efficient manner and orders are shipped within the appropriate time frames. Supervised Unit Managers and Team Leaders to assure safe, timely, cost effective shipping and receiving methods.

Identified shipment consolidation opportunities in order to minimize freight costs. Maintained records and provided in the disposition of customer returns and/or damages. Aug 2012 - Dec 2017

Corporación del color C.A

Sales & Customer service Manager

Managed daily operations of the customer service department Created a reliable customer loyalty program

Set customer service goals for team members and helping them reach those goals Managed and resolved customer queries and complaints in a timely manner Managed relationships with profitable customers

Made weekly and monthly operations and performance reports Stayed current on the latest industry trends and techniques while providing detailed recommendations to the team

July 1998 - July 2012

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