Keith E Johnson
Philadelphia, PA 19136
ad3v3b@r.postjobfree.com
Cell Phone: 267-***-****
To assist with customer service, team leadership and consistent financial growth. My life core skills include Advanced Computer Software, Quotas Management Expert Debt/Credit, Transferring Customer Services Expert, and Team Leader Monitoring. Call Center Rep
Warminster, PA 18974 04/2022-05/2022
Skills
Call Center
Follow-up
Active Listening
Telephone Etiquette
Basic Computer Skills
Data Entry
Multi-taskingResponsibilities
Inbound/outbound calls (60+calls daily)
Daily communication with customers including phone calls and emails
Placing customer orders, answering customer questions about their order, taking credit card payments over the phone, replacement or refund of product if damaged
Data entry of information into the system
Bruno’s Pizza Shop 01/01/2016-09/16/21
Philadelphia, PA
Cashier
• Processing debit/credit and cash transfers between customers and companies.
• Managing financial start and end data for each scheduled shift.
• team members and management while completing restaurant preparation Superior moving Inc. 05/16/2015-9/16/21
Philadelphia, PA
Customer service Manager
• Moving furniture out the truck and delivering orders
• Assist team members while completing driving trips
• Documenting transactions to process debit and credit cards Vitaly‘s pizza shop. 02/14/18-12/16/21.
Philadelphia pa
Prep cook/delivery driver/customer Service
• Processing debit/credit and cash transfers between customers and companies.
• managing financial start and end data for each scheduled shift.
• team members and management while completing restaurant preparation
• Inventory
• Food preparation
• Cashier
Education
Samuel Fels High School
High School Diploma, Academic, 2016