JENNIFER ZALEWSKI

ad3v38@r.postjobfree.com · 860-***-****

Profile

* 22+ Years of Management Experience

* Associate Degree in Graphic Design

Skills

Strong Customer Service Skills

Product Ordering

Vendor Management

Management

Order Processing

Picking & Shipping

Price Negotiation

Leadership

Communication Skills

Supply Chain Management

Inventory Management

Creative Problem-Solving

Analytical Skills

Purchase Requisitions

Lean Manufacturing

Work Experience

FEBRUARY 2009 – JANUARY 2024

PROCUREMENT MANAGER, GARDEN OF LIGHT DBA BAKERY ON MAIN

Performed materials purchasing, forecasting, and contracting

Maintained 37% gross profit margin on all materials

Performed Shipping, Receiving, and Inventory Control

Reduced inventory stocking levels by 20% by utilizing JIT Principles

Maintained 98% fill rate

Worked with QA to maintain SQF, Non-GMO, Kosher, and Organic Certifications

Ordered all maintenance, repairs, and operations (MRO’s)

Handled material receipts and issues

Vetted and maintained positive working relationships with suppliers

MAY 2008 – FEBRUARY 2009

CUSTOMER SERVICE REPRESENTATIVE, GARDEN OF LIGHT DBA BAKERY ON MAIN

Efficiently processed all inbound calls and resolved all complaints

Accurately entered customer orders

Processed e-commerce orders in a timely manner

Performed small parcel picking and shipping

APRIL 2002 – MAY 2008

GROCERY MANAGER/ASSISTANT STORE MANAGER, GARDEN OF LIGHT

Ordered the grocery, dairy, and frozen goods based on the needs of the store

Met with sales representatives from different vendors and negotiated deals

Managed 4-5 employees on a daily basis

1996 – 2001

CUSTOMER SERVICE ASSOCIATE, USA CLEAN

Answered and processed all inbound phone calls regarding customer orders and provided issue resolution

Scheduled technicians for repairs and installations

Procured laundry and dry cleaning machine parts and chemicals

Performed inventory management of all supplies

Managed the drivers and warehouse employees, approximately 10 people

EDUCATION & CERTIFICATIONS

ASSOCIATE DEGREE, MANCHESTER COMMUNITY TECHNICAL COLLEGE, CT

MAJOR: GRAPHIC DESIGN

DALE CARNEGIE PROFESSIONAL DEVELOPMENT COURSE

OSHA 30 CERTIFICATION

NLPA – CPOS CERTIFICATION

NLPA – CPOP CERTIFICATION

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