Cross-trained and developed staff for all products,

customers, services supported by the branch

Worked with iCash system to verify bulk currency

pulls are accurate and sent to pack out for pack out deadlines

Processed, verify, and reconcile Inbound and

outbound currency transaction

Override and validate differences verify missing

deposit tickets and resolve production issues with deposits

Cash Logistics Lead

Brinks 2013-2023

Ensured all branch settlements are completed and that proper cash levels have been maintained

Collaborated with team for delivering daily teller referrals and meeting branch quarterly

Stayed updated with bank policies, procedures, products and services

Teller Manager

Beneficial 2012-2013

Attained 35% of the specified goals for my branch

Including small business development

Selected as Regional Representative for the New Product Sales Development Strategy Team

Lead my branch to attaining a Philadelphia record and region in referrals for 6 consecutive quarters

Worked as a platform representative to assist with mortgages, loans, banking, etc

Managed, trained, and coached a full teller line for 30,000 transactions per month

Teller Manager

Citizens Bank 1999-2011

EXPERIENCE

EDUCATION

SKILLS

Diploma

South Philadelphia Highschool

Concentration In Business Management

CONTACT

Email

ad3v2x@r.postjobfree.com

Address

Philadelphia, Pa

Phone

267-***-****

SERENA CATLETT

Banking and Cash Management

Team Building Strategic Planning

Referral Based Business Devlopment

Fraud Prevention

Cash Management Fraud Prevention

RECOGNITION

Fraud Prevention Award (2000, 2002, 2007)

Audit Operation Award (2000-2004)

Stellar Team Award

Team Player Award

Event Management Operational Efficiency

Contact this candidate