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Information Technology Technical Support

Location:
Barangka, 1803, Philippines
Salary:
2000 dollar
Posted:
February 24, 2024

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Resume:

JOB DESCRIPTION

Maintains, supports and enhances the company s information technology system, security systems and underlying infrastructure (CCTV, FAS, ACS, BMS, networks, host computers, software, and application system). Provides technical support to company s end-users, keeps abreast of new and emerging technologies and assists in the implementation of information technology and or system determined to be beneficial for the company.

WORK EXPERIENCES

Work Abroad

National Commercial Bank (Alahli Bank)

# Main I.T. Center, Jeddah, Kingdom of Saudi Arabia

November 14, 2013 to November 14, 2015( contract end )

Al Mahmal Trading Company

 BMS Supervisor

 Ensure the normal operation of Building Management System, Fire Alarm System, Access Control System and CCTV monitoring System. Maintain the functionality of building equipment and device. Safety concern of the tenant(s)/client(s) must be priorities.

 Report to the security control room supervisor and assisting security personnel for some camera need to rectify.

 Conduct scheduled Preventive Maintenance and regular inspection on operation of device/unit.

 Staff Management, training, support and leadership.

 Conducted physical checks of the system hardware, recording, and connections, alarm inoperative lights that could inhibit proper performance

 Methodically and classify the work element for the working condition.

 Coordination with the technical section, supplier, and consultant for all project BMS works, and revising the related technical submittals.

 Installation supervision of the project BMS works for CCTV, FAS, ACS, lift & elevators and electromechanical equipment for the AHU s and FCU s BMS controllers, XL web controllers (Honeywell), lighting & emergency lighting panels, main distribution boards, pumps control through BMS and local control panels.

 Modification on building drawings and preparation of As- Built drawings.

 Conduct inspection on every addition / relocation of devices requested by the client / tenant.

SINTSYS ( Security Integrated Systems)

# Khaledia Business Center, Jeddah, Kingdom of Saudi Arabia

May 5, 2012 to March 12, 2013

 Security Solution Engineer

Security Solution Department

 Systems include CCTV, Fire Alarm, Intrusion Detection, Burglar Alarm, Camera (IP and Analog)

 Plan, analyze, design, implement, test, and troubleshoot systems

 Provide systems engineering support, technical expertise and support direct interaction with customers

 Conduct site surveys of customer sites, plan and design system implementation

 Assess current systems designs and make recommendations to improve performance

 Maintain a broad knowledge of state-of-the-art technology, equipment, and/or relevant systems

 Produce cost models, bills of materials, and field documentation as required

 Direct activities concerned with layout and design of electrical circuitry, surveillance systems, access control systems, and intrusion detection systems

 May direct and coordinate installation, operation, maintenance, and repair of equipment and systems in field installation

Ministry of Interior Regional Administration Building

# Riyadh Site, Kingdom of Saudi Arabia

November 8, 2010 toNovember 8, 2011

 Data Center Network and CCTV Technician

Operation & Maintenance Division (Data Center)

Prince Salman Palace- Special Project for IPTV Maintenance

# Araqa, Riyadh Kingdom of Saudi Arabia

September 28 to November 6, 2010

Ministry of Interior Maximum Security Building

# Al Qassim Site, Kingdom of Saudi Arabia

August 24, 2008 to September 25, 2010

 Data Center Network and CCTV Technician

Operation & Maintenance Division (Data Center)

BT Advanced Operation and Maintenance (BTAOM)

( Previously BT Applied Technology BTAT, Jeddah KSA, Main Office)

Saudi Bin Ladin Group ( SBG )

 Specialized in IP CCTV System surveillance monitoring.

 Handles CCTV installation & Maintenance

 Perform engineering approach for effective troubleshooting & smooth operation of devices

 System Integration & Monitoring of CCTV Surveillance Camera in the site (about 800 cameras Internal and External)

 Maintenance of IP CCTV backbone from the Data Center as Host system to remote Low Current Rooms in each building.

 Coordinate with the Site Manager for immediate & high priority projects to be executed.

 Make summary reports both weekly & monthly for all the accomplishments, pending work & spare parts ordering.

 Develops keen observation to all possible & future troubles that may occur on the site.

 Perform weekly Preventive Maintenance for assigned equipment for smoother operation & functionality.

Other Systems Handled: 14 different services over the same network (native and non-native IP services)

1. IP Access Control System 8. Nurse Call System

2. Microwave Detection System 9. Fire Alarm System

3. Digital Cable Detection System 10. Building Management System (BMS)

4. Intercom System 11. Public Address System

5. IP Telephony System 12. Road Blockers System

6. IP Visitation System 13. Scanning Devices

7. IP TV System 14. Audio / Video System

EquiSales Marketing Inc. ( Mead Johnson Products )

# 276 Honorio Lopez Blvd. Balut, Tondo M.M

Oct.06, 2001 to December 08, 2007 (Philippines)

 IT SPECIALIST / PC ENGINEER

 Monitor the system availability and accessibility of all workstations.

 Maintain record of daily data communication transactions, problems and remedial action taken.

 Attend end users request.

 Execute program report to be done by MJDS software and perform manage risk and disaster recovery.

 Provide and email all the reports to MJ ( Mead Johnson ).

 Coordinate with System Administrator / DB Administrator to resolve problem.

 Confer with staff, users and management establish requirements for new systems or modifications.

 Provide Automation procedures to enhance operational activity.

 Install & perform major repairs, software and peripheral equipment, following design or installation specifications.

 Prepare evaluations software or hardware, and recommend improvements or upgrades.

Avon Products Mfg. Inc.

CPIP South Luzon Expressway, Brgy. BatinoCalamba Laguna

July 18, 1999 to July 20, 2000 (Philippines)

 DATA CENTER SPECIALIST / MIP01 COORDINATOR

 Ensure system availability for midrange and micro-computers.

 Provide first level of support for system s software and hardware related issues.

 Monitor, audit and support on AS/400 system performance, integrity and security issues.

 Maintain midrange systems peak performance through console adjustments.

 Diagnose cause of job failures / system failures and take corrective action.

 Attend to user request for data inquiry ( using Query 400 ).

 Perform scheduled and unscheduled tape backups on all flatforms.

 Make recommendations for documentations / procedural changes.

 Minimize if not eliminate branches, ITS, APMI, related issues.

 Create Metrix report for RS6000 and AS/400 machines.

Globe Telecom Company Inc.

12thFlr. BPI Condominium Paseo De Roxas, Salcedo Village, Makati City

April 18, 1997 to Dec.19, 1998 (Philippines)

 COMPUTER OPERATOR

 Provide General support to end-users with day to day system problems.

 Monitor the system availability and accessibility for end-users.

 Generate Bills for Companies Subscribers.

 Process traffic CDR s ( Call Data Rocords ).

 Execute Batch Jobs.

 Maintain the file systems of all server in the Data Center.

 Perform Database Maintenance and Backups before and after Billrun.

 In-charge of shift operations such as directing members for the tasks to be done.

 Coordinate with System Administrator / DB Administrator to resolve problem.

 Provide Automation procedures to enhance operational activity.

TRAININGS:( In-house )

 HP-Unix Fundamentals & Shell Scripts

Aug. 29,Sept.5,12,19, 1997

Hewlett Packard Philippines

9 / F Rufino Pacific Tower Building, Ayala Ave., Makati City

 Enterprise Control Station ( ver. 2.1.4 )

Dec.11-14, 1997

Online System

6 / F BPI Condominium Bldg. Paseo De Roxas Ave., Makati City

 Advance Integrated System 200 ( ais200 )

August 10 15, 1997

Singapore Telecom

12 / F BPI Condominium Bldg. Paseo De Roxas Ave., Makati City

 CCTV Basic Installation and Commissioning

May 8-10, 2009

Jeddah Main Office, Kingdom of Saudi Arabia

 Certified Cisco Network Associate (CCNA) with certificate

September 28, 2012

Jeddah, Kingdom of Saudi Arabia

 3VR's Technical Training Course ( with certificate)

September 01, 2012

Sintsys Main Office, Jeddah, KSA

SKILLS

Operating Systems

 Unix operating system ( ver.9.04 & 10.20 ), Unix AIX (ver.4.3), AS/400 (model 500 ), OS 400(ver.4 release3, Y2k ready), Open VMS-AXP (ver.10 & 11 ), Novell Netware, MS Windows for workgroups, Windows 98 and 2000, Windows NT, Windows Server Windows XP, Windows Vista, Windows 7 & 8.

Application Software

 Microsoft Windows, MS Word, MS Excecl, MS Powerpoint, MS Access, MS Publisher, MS Outlook, MS Office Visio, Adobe, Corel Draw, Clipper Base Technology ( CBT ).

Software

 Enterprise Control Station ( ver.2.1.4 ECS ), Business Object for Windows, Unix Shell, Data Workbench for Sybase, MS Foxpro for DOS ISQL ( interactive SQL ), SAM ( HP-UNIX System Administration Manager ), Lotus Notes, Lotus cc: mail for Windows, Business Application ( Accounting System ) ver.5.1.4 SQL Server, MJDS ( Accounting System) ver.3.0.0, Virtual PC, NETAVIS Observer ver. 3.4, Milestone Management Server ( CCTV viewer), Johnsons Control Software for BMS and Access, Siport Enterprises for CCTV and ACS Integration.

Hardware

 HP-Unix T600 9000, HP- Unix K200 9000, HP-Unix E45 9000, HP-Unix E35 9000, IBM PC Compatibles, IBM RS6000, ( F50 model ), DEC alpha server 4100, HP Blade Server (camera server), Installation of CD Drives, Sound card, Video card, Scanner, Digital camera, Printers, Flash Drive, LAN.

Others

 Has a skills in vehicle driving with Philippine and Kingdom of Saudi Arabia license (expired date: 26/07/2019)

EDUCATION

COLLEGE

1995 1997 ASIAN COLLEGE OF SCIENCE AND TECHNOLOGY

General Radio Communication Technology ( COMTECH )

Annapolis St., Cubao, Quezon City, Philippines

1993 1995 SAMSON INSTITUTE OF TECHNOLOGY

Associate in Mechanical

Edsa, Cubao Quezon City, Philippines

SECONDARY

1988 1992 DE LA SALLE ARANETA UNIVERSITY EXTENSION

Victoneta, Malabon Metro Manila, Philippines

PRIMARY

1983 1988 BAGONG SILANG ELEMENTARY SCHOOL

Grace Park, Caloocan City, Philippines

PERSONAL INFORMATION

Date of Birth : November 05, 1976

Place of Birth : Sta. Cruz, Manila, Philippines

Age : 38Yrs.Old

Civil Status : Married

Nationality : Filipino

Religion : Roman Catholic

Language Spoken : Filipino, English, Arabic and Japanese

CHARACTER REFERENCE

1. Engr. Yousuf Malik +966*********)

Project Engineer, National Commercial Bank Project

Al Mahmal Trading Company

Jeddah City, Kingdom of Saudi Arabia

2. Mr. Ashraf +966*********)

Project Administrator, MOI Riyadh Project

BT Applied Technology

Riyad Site, Kingdom of Saudi Arabia

3. Mr. Safeer Veetil Kurappan ( 054*******)

Security Solution Engineer

SINTSYS, Khaledia Business Center, Jeddah, KSA



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