PERSONAL SUMMARY

I am an organized, efficient, energetic and hardworking person that is willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents, experiences and skills to meet objectives on time and with excellence.

PROFFESIONAL EXPERIENCE

02/2023 to current AIM SOLUTION DYNASTY IN CONJUNCTION WITH SHINEWAY HEALTHCARE, IKEJA, LAGOS

Position: Logistic/ Warehouse Manager

Responsibilities:

Ensuring proper and up-to-date records of warehouse inventories.

Facilitating the establishment of commercial connection between customers and our company.

Collaborating with the various divisions in my company to enhance sales and growth.

Liaison with customers, employees and various departments involved to ensure that inventories are properly documented and ordered as well as to guarantee delivery schedules are adhered to and in a timely manner.

Sourcing and selection of carriers for transportation and negotiating rates and contracts with carriers.

Prompt respond to and resolving of complaints from customers.

Monitoring and management of budget.

04/2013 to 10/2022 EDMARK DIRECT MARKETING LIMITED. IMO, STATE BRANCH

Position: Product Dispatch/ Warehouse Manager

Responsibilities:

Overseeing the dispatch of products to customer on time.

Ensuring that packing and transportation meet the company’s quality control standard.

Organizing effective distribution and monitoring orders o check that drivers distribute them on time.

Maintaining cordial business relationship between the customers and the company.

Managing absence and taking care of the workforce

Implementing the use of specialized computer system to check stock levels.

Ensuring drivers and their vehicles comply with regulations regarding health and safety.

Maintain distributors/partners database

Preparing and managing budgets

Building sustainable relationships and partnerships with vendors.

11/2011 to 02/2013 ZIPPY LOGISTICS LIMITED. LAGOS STATE.

Position: Call Center Customer Service Representative

Responsibilities:

Confer with customers by telephone to provide product or service information

Resolve customer grievances to designated departments for further investigation

Provide efficient and courteous service to customers at all times

Multitasking with job-related software to execute work to aid customers

Daily detailed communication for eight long hours with numerous random customers.

Work extra hours to aid company in meeting their daily target

Research and get updated from time to time for new service codes

Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Keep all records of customer interactions for easy retrieval by the quality assurance team to ensure that communication procedure, guidelines and policies are strictly adhered to

2009 to 2010 ROCK FOUNDATION SECONDARY SCHOOL WUKARI, TARABA STATE.

Position: Teacher/Instructor (NYSC)

Responsibilities:

Taught Introductory Technology to the junior classes and Chemistry to the senior classes

Coordinate student activities during games and night preps

In-charge of the café operations

Receive updates and required information from superior officers on new or emergency assignments

Understanding curriculum and providing resources

Planning and preparing lessons

Marking student work and recording performance

Encouraging student participation and analyzing their performances.

SKILLS

Warehouse management, Stock taking and inventory accounting, ability ot coordinate, time management, sales startegy, Leadership, Initiative, Creativity, Communication, Problem Solving, Adaptability and Analytical Skills

MOTIVATIONS

Finding a way to solve or overcome a problem, Learning new things, Working well as part of a team,

Leading a team to success, Coming up with a new idea, Volunteering to help others, Setting goals and meeting deadlines, and knowing that I am part of something bigger.

EDUCATION

HND. Chemistry/ Biochemistry.

Imo State Polytechnic Ohaji, Imo State. (October 2008)

Government Secondary School Owerri, Imo State (June 2000)

Mary Sumner Primary School Owerri, Imo State. (July 1994)

HOBBIES

Reading, Singing, Driving, Learning, Earning, Cooking, Dancing and Gaming

REFREES

Available on Request

Contact this candidate