HOPE MILLER

ad3uwz@r.postjobfree.com C: 832-***-**** Richmond, TX 77406

SUMMARY STATEMENT

A seasoned and dedicated nurse with more than 10 years of clinical nursing experience. My career journey reflects a profound proficiency and commitment to healthcare management. Highly skilled in utilizing Electronic Health Record (EHR) systems and Microsoft Office Suite. I seek to embark on my next professional chapter, driven by the prospect of a Nurse Practitioner role in Telemedicine/Telehealth. My passion is to contribute my expertise with a team, sharing their vision for optimal patient outcomes.

EDUCATION

Masters in nursing

Houston Baptist University, Houston, TX

Bachelors in nursing

Lamar University, Beaumont TX

Associate in science

Houston Community College, Houston TX

LICENSE/CERTIFICATION

ANCC Board Certified Family Nurse Practitioner (FNP-BC) (2024)

Registered Nurse (RN) License (2012)

Licensed Vocational Nurse (LVN) (2009)

Basic Life Support (BLS)- Current

CLINICAL SKILLS

Excellent interpersonal and communication skills, facilitating effective collaboration with healthcare professionals and patients.

Team Collaboration with an ability to work independently.

Patient/family education, advocation and Counseling

Conducting physical exams/health assessments and making diagnosis

Motivational Interviewing

Ordering tests and lab work and interpreting results.

Helping patients manage illness and maintain wellness.

Knowledge and proficiency with electronic medical records and patient confidentiality regulations

PROFESSIONAL SKILLS

Patient care

-Daily evaluations of 20-50 patients, conducting health assessments to determine needs while creating individualized plans and coordinating care.

-Successfully reduced the occurrence of workplace illness and injury through the development of health promotion campaigns, raising awareness about important health and safety topics and providing available community resources.

- Evaluation, assessment, and admission of individuals with behavioral health and substance abuse issues.

Educations and Counseling

-Provided Individualized education and training to patients, covering disease management, safety protocol and procedures, Blood Borne Pathogen Exposure, Workman compensation, Tuberculosis, Health, and wellness practices.

- Covered Confidential counselling and support to over 1000 employees dealing with work related stress, mental health issues and personal challenges during the 2019/22 COVID pandemic.

Administration

-Supervised and trained new hire nurses in systems utilizations, troubleshooting and documentation

-Developed comprehensive wellness programs that addressed physical fitness, nutrition, stress reduction which enhanced overall productivity by 25%

- Implemented vaccination campaigns, health Assessments and screenings and health education programs to cover 3000 employees within a 3-month deadline yearly.

-Enhanced work environment safety through managed committees, tracking and analyzing health data

Successfully reduced the occurrence of workplace illness and injury through the development of health promotion campaigns, raising awareness about important health and safety topics and providing available community resources.

Achievements: Methodist; led a team of nurses in efficiently managing patient registration, scheduling, and administration within the Epic system. Implemented streamlined processes and optimized workflows, resulting in improved efficiency and reduced wait times for patients ensuring timely access to care. Constantly meeting established productivity, schedule adherence, and quality standards.

-United Healthcare; helped members to maximize health plan benefits and personal health care dollars and owning customer service inquiries through resolution. Developed and implemented strategies that optimize statistical efficiency and quality.

WORK HISTORY

November 2022 - Current

Home Health Nurse, Full Time

Bright Star Care of Missouri

June 2016-Oct 2022

Occupational Health Nurse, Full Time

HMSL - Houston Methodist Hospital

Jan. 2015 – Oct. 2015

Nurse Advocate/Telephonic Nursing, Full Time

United Health Care, Houston

Aug. 2014-Dec 2014

Wellness Nurse, Seasonal/Per diem

TMC Methodist Hospital.

July 2012 - May 2014

Charge Nurse/Staff Nurse, Full Time

Michael E. DeBakey Veterans Affairs Hospital

Family Nurse Practitioner Clinical Experience

Family Nurse Practitioner Clinical Hours

Adonika Franklin, DNP,

Healthcare for the Homeless—20 Hours

Rebecca Okoche, DNP, Primary Care (Adult & Children),

Reach Family Clinic- 80 Hours

Truong Hanh, MD,

Internal Medicine – 135 Hours

Hany H. Ahmed, MD, Women’s Health/Obstetrics & Gynecology, Hany H. Ahmed – 54 hours

Demetris A. Green, Sr., MD, Adult Health,

Sirte Med Primary – 180 hours

Shilpa Pankaj, MD, Pediatric Health,

Peekaboo Pediatrics – 270 hours

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