Connie Carlos

El Paso, TX *****

ad3unm@r.postjobfree.com

+1-915-***-****

My name is Connie Carlos, I would want to describe myself as a hard worker . A knowledgeable Team leader. Work ethnic person, I value in my time in my work and dedicated to meeting customer’s needs and standards into have a successful experience with us. Wiling to work at any available date and interested in growing within the company when given the opportunity to show my strengths. Authorized to work in the US for any employer

Work Experience

Security Officer

GardaWorld Security Services - Austin, TX

May 2023 to Present

. detect and report any persons attempting to gain unauthorized access to the property.

. responsible for issuing, retrieving, and monitoring badges for all Client employees, temporary employees, contractors, and visitors.

. assistance and monitoring of all activities of personnel entering and exiting the facility.

. provide security assistance and manage activities of the front lobby and assist in security support for confrontational situations with customers.

. greeting customers, employees, contractors, and visitors,

. signing customers in and out in appropriate logs,

. contacting departments for arrival of visitors, assisting in the evacuation of the building in case of an emergency,

. contact account manager or the PSA to unlock doors when requested by employees

. assist the public

. monitoring of security camera systems

. Secures premises and personnel by patrolling property

. monitoring surveillance equipment, and access points.

. Investigates security breaches, incidents, and other alarming behavior.

. Completes reports by recording observations, information, occurrences, and surveillance activities. Transportation Coordinator

Access2care - El Paso, TX

September 2021 to October 2022

• Answer back-to-back calls to schedule non-emergency medical transportation. • Maintain a professional, caring, and courteous demeanor with all callers. • Track specific passengers and trip progress as requested. • Adhere to all company policies and procedures. • Perform other duties as assigned.

Youth Care Worker

Loyal Source - Pecos, TX

November 2020 to July 2021

. oversaw daily routines of youth in placement and delivered services to basic human needs.

. Follow duties and tasks while supervising residents in daily routine

. Encouraging residents and complying with standard policies and procedures

. Participating in shift exchange

. Evaluating behavior of youth.

. Administer medication and maintaining logs.

. Maintain cleanliness of youth and facilities and rooms.

. Monitored activities and maintained safe living and learning environment for youth to thrive.

. Helped youth victims of abuse by coordinating specialized therapy sessions .

. Listen to personal stories, asked probing questions and offered knowledgeable advice for different situations.

. Documented child progress, reporting extreme changes in behavior .

. Encouraged completion of daily chores, and personal hygiene practices. Food Sanitation Specialist

BCI - El Paso, TX

September 2019 to April 2021

I cleaned the military cafeteria made sure soldiers ate at a sanitary facility Daycare Provider

Little amigos - Las Cruces, NM

August 2016 to March 2017

I was responsible for supervising & nurturing & caring for children made sure they stayed busy doing crafts or playing made sure they ate and take naps . Education

High school diploma

Rio grande preparatory institute - Las Cruces, NM

August 2016 to March 2017

Skills

• Mentoring

• Childcare

• Spanish

• Customer service

• Food safety

• English

• Multilingual

• Organizational skills

• Typing

• Security

• Surveillance

• Supervising experience

• Customer service

• Desktop support

• Conflict management

• Communication skills

• Dispatching

• Microsoft Excel

• Childcare

Certifications and Licenses

First Aid Certification CPR Certification CPR Certification First Aid Certification Present

Guard Card

August 2023 to Present

CPR Certification

Driver's License

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