Nihali Patel, PharmD

Spring, TX ***** ad3unj@r.postjobfree.com

832-***-**** linkedin.com/in/nihalipatel

Profile

Highly experienced, Licensed Pharmacist with 18 years of experience of delivering high-quality pharmaceutical care with strong communication skills, exceptional customer service and accurate dispensing history. Demonstrated strengths and successful background in all aspects of Medication Therapy Management, Managed Care, Prior Authorizations, Patient Consultations, Drug Utilization Reviews (DURs), and Pharmacy Operations Dispensing and Management. Willing/Able to work Remotely.

Outstanding interpersonal and communication skills resulting in effective communication and interactions with patients, co-workers, pharmacists, and physicians. Dedicated to serve with team leadership skills and understanding of Medicaid and Medicare, along with many other insurance programs. Up-to-date with the latest and most current trends in the industry including pharmacy procedures, laws, positive/negative formulary, and DAW codes. Work well under pressure and flexible to rapidly changing priorities.

Education, Licenses and Certifications

Doctor of Pharmacy Degree (PharmD), University of South Carolina

Bachelor of Science Degree in Biology, Coastal Carolina University

Registered Pharmacist Texas #49222

Registered Pharmacist South Carolina #10355

Certified Immunizer APHA

Certificate of Pharmacy Informatics, ASHP - Expected 08/2022

Professional Experience

College Park Pharmacy 10/2013 - Present

Staff Pharmacist

Perform a full range of pharmacy responsibilities properly filling and dispensing 300-400 prescriptions daily. Monitor patient profiles for interactions and medication compliance. Administer immunizations and conduct medication therapy management.

Check prescriptions for appropriate dosage, drug interactions, allergies, and contra-indications before dispensing medications.

Work with nurses at multiple ALFs to ensure prescriptions are sent out for proper dispensing in blister pack dispensing.

Keep accurate inventory of controlled substances and effectively manage drug and supply inventory.

Assist in the reconciliation of claims to ensure proper payment is received.

File paper claims for workers’ compensation claims for prescriptions filled at pharmacy and follow up with companies for payment.

Conduct compounding of non-sterile prescriptions for creams and solutions.

Coordinate medication reconciliation across the continuum of care by providing comprehensive reviews.

Review medications, allergies, labs, and other pertinent information from the medical record to identify and resolve medication-related problems. Accurately document all services in EMR.

Communicate professionally and discuss/document clinical recommendations/interventions to prescribers and interdisciplinary care team.

Provide patient care services through provider-delegated collaborative practice agreements (e.g. refill approvals, therapeutic interchange, disease state management, etc.)

Assist in medication cost management including therapeutic substitution recommendations, high-cost medication reviews, and medication usage evaluations.

Utilize health plan formulary information to guide appropriate medication recommendations.

Walgreens South Carolina, Louisiana and Texas 04/2003 - 10/2013

Staff Pharmacist/Pharmacy Manager

Worked in multiple locations in South Carolina, Louisiana and Texas ensuring the proper fulfillment and dispensing of an average of 400 prescriptions per day. Areas of accountability included inventory management, purchasing, customer service, deliveries, scheduling, billing, and insurance claims. Managed a staff of 3 pharmacists and 7-10 technicians. (Cont. P2)

Nihali Patel, PharmD Page Two

Professional Experience

Walgreens - (continued)

Grew prescription sales through increased customer satisfaction scores.

Collaborated with Store Managers and District Leadership in developing district pharmacy programs.

Increased store tier status from level 3 to level 4 store in the company.

Closely monitored department performance metrics to maintain at top level in the district.

Conducted training for Pharmacy Technicians and Drug Clerks. Completed employee performance evaluations.

Effectively prioritized tasks and organized workflow to increase efficiency.

Ensured compliance with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.

Provided MTM services to patients by helping to increase patient adherence to medications and informing patients of possible vaccinations, as well as ensuring they were on the proper medications for their disease states.

Worked with physician offices to solve and prevent common/recurring issues, as well as address problems with insurance.

Eckerd Drug Conway, SC 04/2001 - 04/2003

Staff Pharmacist

Properly filled and dispensed 200-300 prescriptions daily. Monitored patient profiles for interactions and medication compliance. Administered immunizations and conducted medication therapy management.

Checked prescriptions for appropriate dosage, drug interactions, allergies, and contra-indications before dispensing medications.

Maintained regulatory compliance and abided by HIPAA laws

Assisted pharmacy manager with checking in and pricing drugs, drug orders, third party transactions, and relevant paperwork.

Effectively provided patient counseling regarding their prescription and OTC medications including usage/dosage, side effects, storage and nutritional requirements. Consistently delivered compassionate care that exceeded pharmacy requirements.

Provided and recommended immunizations based on patient healthcare needs.

Served as a patient advocate and conduct troubleshooting of medical problems for clients, researching information and recommending changes to providers improve patient well-being.

Assisted with marketing of pharmacy services and participated in programs to provide community pharmacy services, such as health screenings, immunizations, diabetes management, and medication therapy management.

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