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Customer Service

Location:
Igualdad Interior, 4400, Philippines
Posted:
February 22, 2024

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Resume:

Samantha Marie G. Ramos

Address: Block * Lot * Aeroville Subdivision, San Felipe, Naga City 4400

Mobile: +63-961-***-****

Email: ad3umb@r.postjobfree.com

OBJECTIVE:

I am a graduate student in Food Service and Institutional Management, hoping to obtain and succeed in a competitive and challenging work environment, where I can enhance the skills and expertise in customer service and to achieve the goal of the organization and gain experience.

INTERNSHIP

The Blue Crab, Delaware, USA

June 2020 - November 2021

Food and Beverage Department Intern

Hyatt Regency St. Louis at The Arch, Missouri, USA

November 2019 - March 2020

Food and Beverage Department Intern

ON-THE-JOB TRAINING

Villa Caceres Hotel, Magsaysay Ave., Naga City

November 2018

Banquet Server

The Brown Hotel, Kentucky, USA

April - June 2018

J1 Summer Work and Travel Program

Que Pasa, Barlin St., Naga City

April - May 2016

Server

EDUCATION

Universidad de Sta Isabel, Naga City — Bachelor of Science in Food Service and Institutional Management

June 2015 - March 2019

Ateneo de Naga University HighSchool, Pacol, Naga City

June 2011 - March 2015

EXPERIENCE

Sunshine Crepes, Delaware, USA

March 2021 - November 2021

Cook

Mcdonalds, Delaware, USA

October 2020 - March 2021

Service Crew

Fork and Sticks, Missouri, USA

December 2019 - March 2020

Server

Hyatt Regency St Louis at The Arch, Missouri, USA

December 2019 - March 2020

Private Branch eXchange- In room dining

TRAINING AND SEMINAR

Seminar and Workshop RISE 2017, De La Salle- College of St. Benilde Angelo King International Center — Manila

November 2017

La Carmela de Boracay Resort Hotel, Hotel Immersion and Familiarization, Boracay, Malay Aklan

May 2017

Actual Shipboard Training, 2Go Group, Inc. — Manila

May 2017

Dine Philippines, The food business and tourism caravan— Avenue Plaza Hotel, Naga City

November 2017

Kitchen Operation & HACCP Seminar, The Oriental Bataan — Mariveles, Bataan

October 2016

Thai Cuisine Cooking Class and Hotel Familiarization, Radisson Blu Plaza Hotel — Bangkok, Thailand

February 2016

SKILLS

Communication, Problem Solving, Attention to Detail, Adaptability, and Customer Service

LANGUAGES

English and Tagalog



Contact this candidate