Customer Service
Resume:
Samantha Marie G. Ramos
Address: Block * Lot * Aeroville Subdivision, San Felipe, Naga City 4400
Mobile: +63-961-***-****
Email: *****.*************@*****.***
OBJECTIVE:
I am a graduate student in Food Service and Institutional Management, hoping to obtain and succeed in a competitive and challenging work environment, where I can enhance the skills and expertise in customer service and to achieve the goal of the organization and gain experience.
INTERNSHIP
The Blue Crab, Delaware, USA
June 2020 - November 2021
Food and Beverage Department Intern
Hyatt Regency St. Louis at The Arch, Missouri, USA
November 2019 - March 2020
Food and Beverage Department Intern
ON-THE-JOB TRAINING
Villa Caceres Hotel, Magsaysay Ave., Naga City
November 2018
Banquet Server
The Brown Hotel, Kentucky, USA
April - June 2018
J1 Summer Work and Travel Program
Que Pasa, Barlin St., Naga City
April - May 2016
Server
EDUCATION
Universidad de Sta Isabel, Naga City — Bachelor of Science in Food Service and Institutional Management
June 2015 - March 2019
Ateneo de Naga University HighSchool, Pacol, Naga City
June 2011 - March 2015
EXPERIENCE
Sunshine Crepes, Delaware, USA
March 2021 - November 2021
Cook
Mcdonalds, Delaware, USA
October 2020 - March 2021
Service Crew
Fork and Sticks, Missouri, USA
December 2019 - March 2020
Server
Hyatt Regency St Louis at The Arch, Missouri, USA
December 2019 - March 2020
Private Branch eXchange- In room dining
TRAINING AND SEMINAR
Seminar and Workshop RISE 2017, De La Salle- College of St. Benilde Angelo King International Center — Manila
November 2017
La Carmela de Boracay Resort Hotel, Hotel Immersion and Familiarization, Boracay, Malay Aklan
May 2017
Actual Shipboard Training, 2Go Group, Inc. — Manila
May 2017
Dine Philippines, The food business and tourism caravan— Avenue Plaza Hotel, Naga City
November 2017
Kitchen Operation & HACCP Seminar, The Oriental Bataan — Mariveles, Bataan
October 2016
Thai Cuisine Cooking Class and Hotel Familiarization, Radisson Blu Plaza Hotel — Bangkok, Thailand
February 2016
SKILLS
Communication, Problem Solving, Attention to Detail, Adaptability, and Customer Service
LANGUAGES
English and Tagalog
Contact this candidate