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Customer Service Patient Care

Location:
Phoenix, AZ, 85015
Posted:
February 22, 2024

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Resume:

Elbert J. De la Cruz

**** *. ****** **. *** ***

Phoenix, AZ 85018

602-***-****

Objective:

Detail-oriented and dedicated professional with a strong background in healthcare administration and coordination seeking a challenging role as a Unit Secretary to utilize skills in patient care, administrative support, and customer service.

Most recent Experience:

Unit Secretary

Plaza Healthcare, Phoenix, AZ

February 2023 - January 2024

- Managed patient admissions, discharges, and transfers

- Maintained accurate patient charts and medical records

- Processed physician orders efficiently

- Provided exceptional customer service to patients, staff, and visitors in a fast-paced environment Health Unit Coordinator

Heritage Court Post Acute of Scottsdale, Scottsdale, AZ October 2022 - February 2023

- Supported healthcare team with administrative tasks and coordination

- Utilized Word, Excel, Cerner, and Epic systems for data management

- Ensured seamless operations within the healthcare facility Connections AZ Unit Coordinator

St. Luke's Behavioral Health, Phoenix, AZ

December 2020 - October 2022

- Collaborated with healthcare professionals to coordinate patient care

- Demonstrated proficiency in computer skills and healthcare software

- Spearheaded administrative duties for efficient workflow Education:

Health Unit Coordinating Program Certificate

Gateway Community College, Phoenix, AZ

Completed in 2011

High School Diploma

Skills:

- Proficient in Microsoft Word and Excel

- Experienced with Cerner and Epic healthcare systems

- Excellent organizational and time management skills

- Strong communication and interpersonal abilities

- Detail-oriented with a focus on accuracy and efficiency



Contact this candidate