Delivery Driver Customer Experience
Resume:
EXPERIENCE
Delivery Driver
July **** - Present Courier Express, Charlotte, NC
General Labor Construction Worker
August 2020 - January 2023 HiTemp Technology, Charlotte
, NC
Verified items and model numbers to match products on invoice with quantities loaded.
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• Loaded and unloaded trailer by lifting and carrying freight. Drove positive customer experience by building relationships and providing solutions to customer needs.
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Contacted customers prior to delivery to confirm and coordinate delivery times.
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• Used computer to calculate sales and track inventory. Utilized relevant map programs and GPS systems to navigate routes.
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Maintained set routes and schedules to meet customer expectations.
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• Confirmed all packages were properly labeled.
Prepared and made deliveries to customer accounts on assigned routes using company vehicles.
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• Managed delivery pickups in-store using handheld device. Secured merchandise on truck with straps and braces to prevent damage during transportation.
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Obeyed traffic laws and followed established traffic and transportation procedures.
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• Monitored road and weather conditions for safe driving. Maintained assigned truck in neat and clean condition, optimizing operations.
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Considered traffic congestion and weather conditions to determine best routes.
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Used hand drill and saw machine to cut required
measurements of materials.
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Maintained site cleanliness by organizing equipment and disposing of hazardous or excessive materials.
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CONTACT
*************@*****.***
Stanley, NC 28164
CAREER OBJECTIVE
Dependable worker with experience
in the transportation industry. Proven
track record of successfully
completing on-time deliveries while
maintaining a safe and efficient
working environment. Excellent
problem-solving skills and an
unwavering commitment to customer
service excellence. Experienced
candidate with proven experience in
the delivery industry. Demonstrated
ability to navigate complex routes,
maintain accurate records and deliver
packages in a timely manner. Highly
motivated professional with
background in local and long-
distance deliveries. Proven track
record of ensuring on-time delivery
of goods while following all relevant
safety regulations. Adept at loading,
unloading, and properly securing
cargo. Hard worker experienced in
problem-solving, service and time
management. Aiming to leverage my
abilities to successfully fill the [Job
EISSON SMITH
DELIVERY DRIVER
Organized and maintained storage facility for tools and building supplies.
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• Followed verbal and written instructions from supervisors.
• Erected or dismantled scaffolding, shoring and braces. Used power equipment and forklift to load and unload construction materials and tools.
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Signaled equipment operators to facilitate alignment, movement and adjustment of machinery and equipment.
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Worked collaboratively with teams of other construction workers.
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Prepared surfaces for insulation application by brushing and spreading on adhesives and cement.
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Assisted heavy equipment operators in securing special attachments to equipment.
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• Completed demolition, excavation, and site preparation. Applied caulking compounds by hand and with caulking gun to seal crevices.
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Demonstrated expertise in assembling and securing building materials.
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Joined, align and seal structural components, such as concrete wall sections and pipes.
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Consolidated, and protect case-in-place concrete and masonry structures.
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Performed construction laborer duties at green building sites, such as renewable energy plants and wind turbine
installations.
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Read plans, instructions, and specifications to determine work activities.
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Provided assistance to craft workers, such as carpenters, plasterers and masons.
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Unloaded and identified building materials, machinery, and tools, distributing to appropriate locations according to project plans and specifications.
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Sprayed water, sand, steam, vinyl, paint, or stucco through hoses to clean, coat, or seal surfaces.
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Tended pumps, compressors and generators to provide power for tools, machinery, and equipment, and to heat and move materials.
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Measured, marked,, or recorded openings, or distances to layout areas for construction.
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Operated and maintained air monitoring and other sampling devices in confined and hazardous environments.
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Identified, pack and transport hazardous and radioactive materials.
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Performed building weatherization tasks, such as repairing windows, adding insulation and applying weather-stripping materials.
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Title] role at your company. Detail-
oriented professional with excellent
communication, interpersonal, and
creative thinking skills. Aiming to
leverage my abilities to successfully
fill the vacancy at your company.
Frequently praised as hard-working
by my peers, I can be relied upon to
help your company achieve its goals.
Ambitious individual with strong
organizational and multitasking
skills, as well as an aptitude for
technology. Ready to apply
knowledge and skills to any
challenge. Dedicated professional
with proven performance in
management, leadership and
communication. Detail-oriented in
problem-solving and planning.
Ready to make an immediate
contribution to your organization.
General Labor Construction Worker
HiTemp Technology, Charlotte, NC
Forklift Operator
January 2019 - August 2020 Freight Breakers, Charlotte, NC Order Picker
December 2017 - January 2019 American Tire Distribution, Charlotte, NC
Lubricated, cleaned and repaired machinery, equipment, and tools.
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• Passed near, in and around work zones.
• Prepared construction sites to eliminate possible hazards.
• Combined pallets for incoming goods and deliveries. Communicated with supervisors and team members to
ensure proper product handling.
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Reported damaged and misplaced items to supervisors and took steps to avoid further complications.
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Placed and arranged items and packages on pallets for transport.
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Followed safety protocols and regulations for operating a forklift.
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Manually or mechanically loaded or unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
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• Operated a forklift to move materials to designated areas. Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
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Helped with picking and packing, pallet building and light assembly.
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Reported damaged products or safety hazards observed to immediate supervisor.
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Loaded customer orders onto delivery trucks in a timely manner.
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Moved cartons and totes from conveyor belts and placed on pallets or carts.
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Determined proper storage methods based on turnover, environmental factors, and physical capabilities of facilities.
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• Packed customer purchases in bags and cartons.
Maintained supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
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• Cleaned display cases, shelves, and aisles.
Examined and inspected stock items for wear and defects, reported any damage to supervisors.
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Used forklifts and pallet jacks to transport items to staging areas or loading docks.
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EDUCATION
High School Diploma
June 2013
Ashbrook High School, Gastonia, NC
SKILLS
• Route Logs
• Customer Service
• Time Management
• Route Management
• Safe Driver Training
• Forklift Operation
• Order Picking and Processing
• GPS and Route Planning
• Local Routes Understanding
• Attention to Detail
• Trip Planning
• Responsible Driver
• Pre-Trip and Post-Trip Inspections
• Vehicle Cleaning and Maintenance
• Loading and Unloading
• Excellent Sense of Direction
• Verbal and Written Communication
• Client Relationship Management
• Complex Problem-Solving
Contact this candidate