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Customer Service District Manager

Location:
Anchorage, AK, 99504
Posted:
February 22, 2024

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Resume:

Denise Meisler

907-***-**** ad3ujk@r.postjobfree.com Palmer, AK 99645

PROFESSIONAL SUMMARY

Dynamic District Manager with 20 years of experience cultivating business operations to reach peak performance. Spearheaded employee retention improvements across 8 locations with proactive approach to capitalize on emerging opportunities. Enterprising change manager who is a problem solver that demonstrated Retail industry accomplishments. Continuously boosted Mystery Shop scores in metrics with decisive leadership. SKILLS

Sales Orientation, Budgeting,Team Building and Motivating Employee to peak performance employees. Scheduling, Uniform Policy Enforcement, Conflict Resolution, Brand management, Time Management, Team Building, Building Customer Service Relationship, Problem resolution. EXPERIENCE

District Manager, Circle K/ Holiday, November 2006-Current Anchorage, AK Recruited multiple managers and supervisors to fill internal job vacancies. Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs. Mentored team members by demonstrating best practices for sales and customer service. Collaborated with other Market Managers to improve performance and grow sales. Increased sales by $1.2 million across eight district-wide locations.

Produced top sales across Alaska region 16 quarters through effective planning and implementation of key initiatives.

Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.

Oversaw store merchandising, brand exposure and product availability. Maximized branch revenue by optimizing daily operations. Spearheaded growth initiatives to improve operational standards. Analyzed regional market trends to discover new opportunities for growth. Strategize business operations, merchandising strategies and personnel moves. Oversaw quality of operations of eight locations throughout the District. Evaluated budget plans and current costs to project trends and recommend updates. Managed business expansion, revenue development and market gains. EDUCATION AND TRAINING

High School Diploma Chugiak High School, Chugiak, AK Completed coursework in Business Management and participated in managing the State Championship Wrestling team.

ACCOMPLISHMENTS

Spearheaded an employee engagement program, resulting in a 12% decrease in annual employee turnover.

Cut company operating budget by $100,000 through controlling labor, and reducing overtime by 18%. During our yearly Market Managers meeting, I received an award for the Best Improvement for controlling labor cost and sales.

Receive 2 Pinnacle Awards while managing C st Location. I am currently Serve Safe Certified.



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