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Customer Service Restaurant Supervisor

Location:
Manama, Capital Governorate, Bahrain
Posted:
February 22, 2024

Contact this candidate

Resume:

Maridel Gabejan

Mobile # ***- ********

Email Address: ad3ufg@r.postjobfree.com

PERSONAL DESCRIPTION:

A person who is highly determined, efficient, dependable, with leadership qualities and positive attitude that can perform task even under pressure. Hardworking, highly responsible self motivated and target oriented.

WORK EXPERIENCE:

American eagle Outfitter

Position: Store Admin

Alshaya trading company

May 2016 up to present

Greeting customers, responding to questions.

Improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers Achieving established goals.

Sarai Restaurant

Position: Restaurant Supervisor

Alshaya trading company

January 2014 up April 2016

Kingdom Bahrain

Ensure guests are always welcomed in a warm & friendly manner to establish & maintain good relations.

Supervise table’s reservations & effectively controls the flow of guests in the restaurant to ensure maximum turnover.

Conducts table visits in the absence of the manager.

Liaise with kitchen on daily operation to ensure the food quality is up to the specified standards.

Ensure restaurant is properly set up & ready prior to the opening.

Ensure Audio Visual & lighting levels are maintained in the restaurant.

Compile & report guest/ Employee incident reports in the absence of the manager

Ensure guests are always welcomed in warm & friendly manner.

Monitor & ensure high level of cleanliness & maintenance of the restaurant at all times. Totally fish Restaurant

Position: Hostess / Waitress

Alshaya trading company

January 2009 up to December 2013

Kingdom Bahrain

Take table reservation & effectively control the flow of the guest in the restaurant ensuring maximum turnover.

Receive guest feedback & monitor satisfaction.

Perform all opening / running / closing duties.

Answer all telephone calls & enquiries in an efficient & professional manner.

Ensure that the host desk & the surrounding areas are always kept clean & well organized.

Ensure that sufficient numbers of menus are available at all time &are in proper condition. Cinnabon & Seattle’s best

Position: Cashier

September, 2006 up to November, 2008

Kingdom of Bahrain

Responsibilities include serving a wide variety of food and beverages to customers, the set up and stocking of food and beverages at the beginning of shift,

Preparing food for stocking on lines, cooking breakfast and lunch foods,

Performing basic cashier tasks, operating cash register, taking payment, making change, .. SM Department store

Position: Cashier, CIC (Card Inquire Counter)

February, 2006 up to June, 2006

Manila Philippines

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

Operating scanners, scales, cash registers, and other electronics.

Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Isetann Department store

Position: CCO Supervisor (Counter Coordinator Officer) August, 2005 up to January, 2006

Manila Philippines

To oversee the work of retail staff in a store environment. They are in charge of monitoring employee activity, coordinating the shipping and receiving of merchandise, solving problems at a day-to-day level and assisting customers. Robinson Department store

Position: Sales Associate

Feb. 2003 up to Aug 2003

Manila Philippines

Stock shelves ensuring that proper inventory levels are displayed.

Greet and assist customers in a timely manner.

Conduct sales transactions using cash processing terminals while ensuring the cash drawer is balanced daily.

TRAINING ATTENDED:

RCBC Bank

Nov. 2000 up to Jan 2001

Calbayog City, Philippines

On the job training Rizal Commercial Bank Corporation (RCBC Bank) Calbayog City, Philippines

Bachelor of Science in Commerce major in Banking & Finance EDUCATIONAL BACKGROUND:

CHRIST THE KING COLLEGE

Graduated 1997-2001

GANDARA NATIONAL HIGH SCHOOL

Gandara Samar, Philippines

Graduated 1993-1997

GANDARA ELEMENTARY SCHOOL

Gandara Samar, Philippines

Graduated 1987-1993

PERSONAL DATA:

Place of birth : Gandara Samar, Philippines

Date of birth : May 06, 1981

Height : 5’3

Status : Married

Nationality : Filipino

Passport # : P2132105B



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