Customer Service Restaurant Supervisor
Resume:
Maridel Gabejan
Email Address: **************@*****.***
PERSONAL DESCRIPTION:
A person who is highly determined, efficient, dependable, with leadership qualities and positive attitude that can perform task even under pressure. Hardworking, highly responsible self motivated and target oriented.
WORK EXPERIENCE:
American eagle Outfitter
Position: Store Admin
Alshaya trading company
May 2016 up to present
Greeting customers, responding to questions.
Improving engagement with merchandise and providing outstanding customer service.
Operating cash registers, managing financial transactions, and balancing drawers Achieving established goals.
Sarai Restaurant
Position: Restaurant Supervisor
Alshaya trading company
January 2014 up April 2016
Kingdom Bahrain
Ensure guests are always welcomed in a warm & friendly manner to establish & maintain good relations.
Supervise table’s reservations & effectively controls the flow of guests in the restaurant to ensure maximum turnover.
Conducts table visits in the absence of the manager.
Liaise with kitchen on daily operation to ensure the food quality is up to the specified standards.
Ensure restaurant is properly set up & ready prior to the opening.
Ensure Audio Visual & lighting levels are maintained in the restaurant.
Compile & report guest/ Employee incident reports in the absence of the manager
Ensure guests are always welcomed in warm & friendly manner.
Monitor & ensure high level of cleanliness & maintenance of the restaurant at all times. Totally fish Restaurant
Position: Hostess / Waitress
Alshaya trading company
January 2009 up to December 2013
Kingdom Bahrain
Take table reservation & effectively control the flow of the guest in the restaurant ensuring maximum turnover.
Receive guest feedback & monitor satisfaction.
Perform all opening / running / closing duties.
Answer all telephone calls & enquiries in an efficient & professional manner.
Ensure that the host desk & the surrounding areas are always kept clean & well organized.
Ensure that sufficient numbers of menus are available at all time &are in proper condition. Cinnabon & Seattle’s best
Position: Cashier
September, 2006 up to November, 2008
Kingdom of Bahrain
Responsibilities include serving a wide variety of food and beverages to customers, the set up and stocking of food and beverages at the beginning of shift,
Preparing food for stocking on lines, cooking breakfast and lunch foods,
Performing basic cashier tasks, operating cash register, taking payment, making change, .. SM Department store
Position: Cashier, CIC (Card Inquire Counter)
February, 2006 up to June, 2006
Manila Philippines
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Isetann Department store
Position: CCO Supervisor (Counter Coordinator Officer) August, 2005 up to January, 2006
Manila Philippines
To oversee the work of retail staff in a store environment. They are in charge of monitoring employee activity, coordinating the shipping and receiving of merchandise, solving problems at a day-to-day level and assisting customers. Robinson Department store
Position: Sales Associate
Feb. 2003 up to Aug 2003
Manila Philippines
Stock shelves ensuring that proper inventory levels are displayed.
Greet and assist customers in a timely manner.
Conduct sales transactions using cash processing terminals while ensuring the cash drawer is balanced daily.
TRAINING ATTENDED:
RCBC Bank
Nov. 2000 up to Jan 2001
Calbayog City, Philippines
On the job training Rizal Commercial Bank Corporation (RCBC Bank) Calbayog City, Philippines
Bachelor of Science in Commerce major in Banking & Finance EDUCATIONAL BACKGROUND:
CHRIST THE KING COLLEGE
Graduated 1997-2001
GANDARA NATIONAL HIGH SCHOOL
Gandara Samar, Philippines
Graduated 1993-1997
GANDARA ELEMENTARY SCHOOL
Gandara Samar, Philippines
Graduated 1987-1993
PERSONAL DATA:
Place of birth : Gandara Samar, Philippines
Date of birth : May 06, 1981
Height : 5’3
Status : Married
Nationality : Filipino
Passport # : P2132105B
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