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Operations Manager Service

Location:
Bakersfield, CA, 93390
Posted:
February 22, 2024

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Resume:

Daniel Carney

Automotive Sales/Service Manager

Las Vegas, NV 89117

ad3uev@r.postjobfree.com

+1-831-***-****

• Manager professionally trained in automotive service and sales through several key corporate schools and seminars. Emphasis and special training in customer retention and development, while utilizing strong sales & closing skills. Graduate of Retail Sales Schools including Jackie Cooper & Clint Magee Automotive Professional Sales Seminars. In addition, possess strong team building skills and able to multitask while working in a fast-paced environment. Trained in complex electronic diagnostics, while understanding cause and effect in CAN Systems. Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Sales/Service Operations Manager

General Automatic Transmission - Corpus Christi, TX March 2012 to July 2023

Solely responsible in ensuring store profitability while maintaining a high level of CSI. Instrumental in improving and maintaining profitability by over 22% in the first 2 years then maintaining growth and profit during the rest of my tenure.

• Key holder managing daily operations, administrative duties, scheduling, marketing, loss prevention, parts procurement and customer sales/service

• Conducted employee training and safety sessions

• Ensured consistent store productivity and metrics that increased sales and profitability

• Demonstrated excellent people skills in both client and employee relationships Sales/Service Writer- Manager

AAMCO Car Care - Corpus Christi, TX

October 2009 to January 2012

• Key holder and service manager, using professionally trained skills and abilities to obtain more customer retention and secure higher gross profit per sale averages. Team building abilities helped to enable the store gross profit margin by 27% over the previous two years Education

Licensed Operations Manager in Automotive Technology Aamco University - Dallas, TX

January 2001 to August 2003

Diploma in Business Ethics

Adesco F&I School - Anaheim, CA

March 2002 to May 2003

Skills

• Competitive Analysis (10+ years)

• Telephone Skills (10+ years)

• Scheduling (10+ years)

• Inventory Control (10+ years)

• Highly Proficient August 2019 Responding to customer situations with sensitivity. Full results: https:// share.indeedassessments.com/share_assignment/rw6gvy0iy2pu0t3f

• Loss Prevention (10+ years)

• QA/QC (6 years)

• Data Entry (10+ years)

• Management Consulting (4 years)

• Negotiation Skills (10+ years)

• Highly Proficient August 2019 Motivating others through feedback to identify improvements or corrective actions. Full results: https://share.indeedassessments.com/share_assignment/zpoad- ac0p9u9y9 Customer Focus & Orientation

• Sales Experience (10+ years)

• Upselling Skills (10+ years)

• Purchasing (10+ years)

• Team Building (10+ years)

• Customer Service (10+ years)

• Communication skills

• Business development

• Front desk

• Quality assurance

• Procurement

• Organizational skills

• Auto service management

• Automotive service

• Service writing

• Customer service

• Supervising experience

• Management

• Automotive repair

• Computer skills

• Dealership experience

Certifications and Licenses

Licensed Operations Manager

March 2003 to Present

California Driver's License

April 2021 to June 2025

ASE Automobile Service Consultant Certification

March 2003 to Present

ASE Certification



Contact this candidate