Suzette S. Azer

ad3ue8@r.postjobfree.com

**** ********** ****, *****- **- 75025

317-***-****

ADMINISTRATIVE EXPERIENCE

Administrative Assistant February 2023-February 2024

Heart of the House Hospitality

Working on Sales Force

Process paperwork related to the associate onboarding, including background and drug tests, and check that all documents like I09, W4, and W2 are correct and match.

Coordinate scheduling of meeting/ conference calls.

Complete and submit reports regarding Pay cards, Uniform Deduction sheets, Placement for talents, and Inventory. etc.

Clear and update work Record (billing system).

Working on Avionte Bold (another billing method), searching for Talent’s placements and hiring documents.

Process AR invoices and coordinate closely with the billing Department if needed.

Follow up with our clients and track the pending invoices to reduce the outstanding balance.

Create copies and scans, as well as maintain electronic files.

Check the inventory and order office supplies and uniforms for our associates.

Update Salesforce contact to contact the right person like AP contact, HK manager, and the recent General Manager.

HR Specialist (Remotely) October 2022–Present

Vero Hospitality Management, Plano, TX

Monitor all paperwork, update candidate information, and ensure its compliance with data entry.

Schedule appointments, interviews, and meetings for the agency's recruiters and other staff members

Prepare various Excel reports to facilitate access to employees' documents

Answer phone calls and respond to emails from clients and candidates

Process paperwork related to the candidate onboarding, including background, drug tests, and other pre-employment requirements

Process invoices to verify accurate figures

Administrative Assistant October 2011–December 2011

Diployt, Indianapolis, IN & Kings System, Indianapolis, IN

Scheduled interviews with candidates on a daily basis to place the proper candidate for the position

Verified employment and education information for the newly hired candidates to ensure complete file

Received and filed all correspondence to the correct database to facilitate future access to documents

TECHNICAL EXPERIENCE

Data Entry Technician May 2015–February 2023

AlixaRx Pharmacy, IN

Communicated with the nursing facilities, prescribers’ offices and insurance companies by phone or fax to fill orders and answer questions to ensure high level customer service satisfaction

Worked closely with billing representatives to manage and process pending order claims

Researched missing deliveries, medication orders, incorrect prescriptions and successfully resolved issues, while reporting any unresolved issues to the appropriate Pharmacist

Processed orders received from electronic or faxed prescriptions and accurately entered order information into the pharmacy system according to pharmacy cutoff times and within expected delivery windows

Prepared first dose orders including test claiming to ensure accurate billing

Pharmacy Technician May 2014–May 2015

Pharmakon Pharmacy, Carmel and Noblesville, IN

Counted and pre-packed medication in blister card to be delivered to customer in a timely manner

Utilized PDS software for barcode verification to process prescription

Mixed and compounded medications precisely, according to a written recipe

Managed inventory procedures and out of stock issue to ensure sufficient supply

Collaborated with other team members to create best teamwork environment

HOSPITALITY AND SALES EXPERIENCE

Reservation Manager October 1997–May 2011

Sonesta St. George Hotel, Luxor, Egypt (324 rooms)

Oversaw and supervised day-to-day operations of rooms reservation to increase productivity

Maintained reservation procedures and group bookings sources to maintain an accurate house count

Maintained an awareness of all sales opportunities for the hotel

Communicated closely with the front Desk and sales department to launch special packages in order to maximize revenue and to prepare the annual budget

EDUCATION

Bachelor of Science in Geology May 1981

Assuit University, Assuit, Egypt

Graduated with Highest Honor

Completed three German courses at GOTA Institute.

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