Sheena Linnear

Carrollton, TX *****

ad3ucg@r.postjobfree.com

+1-682-***-****

I would like to obtain a career in customer service, where I can utilize my professional skills and training as a Customer Service Representative.

Authorized to work in the US for any employer

Work Experience

Administrative Assistant/Receptionist

Brink's Incorporated - Irving, TX

February 2022 to Present

I inbound and outbound commercial and ATM orders and provide them to packers to fulfill the customer's order.

Cashier Supervisor

Academy Sports + Outdoors - Bossier City, LA

November 2020 to October 2021

I supervise cashiers, balance their tills, deposit checks, and provide customer service. I also ensure compliance with established internal control procedures by examining records, reports, operating practices, and documentation.

Cage Supervisor

Boomtown Casino - Bossier City, LA

February 2012 to March 2020

Responsibilities

I supervise cashiers, balance their tills, deposit checks, and provide customer service. I also ensure compliance with established internal control procedures by examining records, reports, operating practices, and documentation.

Picker

Hardware Distribution Warehouse

November 2008 to March 2009

* Controlled and maintained inventory for shipment. Cashier

Sodexho

January 2008 to November 2008

* Provided the best quality service to customers that dined in the cafeteria.

* Served hospital overnight staff with food and beverages. Cashier / Sales Associate

Wal-Mart

April 2004 to January 2008

* Maintained inventory by stocking store products and produce.

* Customer Service

* Cash Handling

Education

Diploma in Medical Assistant

Ayers Career College

November 2011

Diploma

Huntington High School

May 2003

Skills

• * Customer Service,Inventory control, Cash management, Basic computer skills, Organizational/Time management

• Banking

• Microsoft Word

Certifications and Licenses

Driver's License

Assessments

Retail Customer Service — Proficient

March 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient

Sales: Influence & Negotiation — Familiar

March 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Problem Solving — Highly Proficient

March 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Highly Proficient

Electronic Medical Records: Best Practices — Familiar June 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Familiar

Customer Service — Proficient

October 2020

Identifying and resolving common customer issues

Full results: Proficient

Medical Receptionist Skills — Highly Proficient

October 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Work Style: Reliability — Completed

July 2020

Tendency to be dependable and come to work

Full results: Completed

HR: Compensation & Benefits — Familiar

October 2020

Knowledge of compensation and benefits programs

Full results: Familiar

Spreadsheets with Microsoft Excel — Familiar

October 2020

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar

Data Entry: Accuracy — Proficient

June 2020

Entering data quickly and accurately

Full results: Proficient

Scheduling — Highly Proficient

October 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient

Administrative Assistant/Receptionist — Familiar

October 2020

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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