Customer Service Retail
Resume:
Charity Hall
Retail/customer service
Roanoke, VA 24017
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Water Operator Trainee
Carvin's Cove Western VA Water Authority - Roanoke, VA November 2022 to June 2023
1. Grab Water Samples from Multiple locations in Roanoke VA 2. Test water Samples, PH/ Iron/ ALK/ Hardness/ ect. 3. Record test results in hourly
4. Backwash water basins
5. Clean outdoor water basins
6. 1 hr of book study a day
7. Online college courses/ prep for certification test 8. Drive Company truck to site locations
Store Manager
Family Dollar - Roanoke, VA
April 2020 to September 2022
1. Open/ Close Store
2. Hire/ recruit
3. Scheduling
4. Payroll
5. Unload freight trucks/ Paperwork
6. Stock store
7. Price adjustment
8. Schematics reset in store every month.
9. Bank run once a day.
10. Watch store camera at least 1 hr per day
Customer Service Representative
Advance Auto Parts Corporate - Roanoke, VA
May 2018 to September 2020
1. Answer phones
2. Search for specific parts and equipment.
3. Place orders for advance Auto stores all around the United States. 4. Check emails, and orders from vendors.
5. Send emails, and orders to vendors.
6. Mail/ Fax documents
7. Helps customers and stores to get into accounts when not able., Cashier/Customer Service
Harbor Freight Tools - Roanoke, VA
October 2016 to December 2018
Greet customers as they enter the store. Keep front checkout clean and neat. Up date sales paper in store. Stock store shelves. Receive cash,credit,debit,and checks Cashier/Assembler
Big Lots - Roanoke, VA
August 2015 to September 2016
1. Greet Customers
2. Keep front of store clean
3. Check out guest.
4. Help guess find items they were looking for.
5. Assemble big and small displays, including display outdoors furniture, beds, anything the Big Lot have on display. (Item must be assembled correctly in case someone purchased the display) Guest service rep
Extended Stay America Hotrl
October 2013 to November 2015
Food Server
Denny's
November 2012 to September 2013
Laundry Attendant
Days Inn
October 2012 to November 2012
Salon Assistant
Moe's Hair Salon
March 2012 to August 2012
Cashier Associate/cook
Arbys
March 2009 to May 2011
Associate of sales
Harbor Freight Tools - Roanoke, VA
February 2009 to August 2009
Education
William Feming High School
2009
Skills
• Great customer service. (10+ years)
• Leadership (3 years)
• Communication skills (10+ years)
• Retail Management
• Guest Services
• Store Management Experience
• Laundry
• Payroll
• Human Resources
Certifications and Licenses
Driver's License
September 2023 to July 2029
Just received a replacement drivers license
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