APRIL
BUENO
DELIVERY COURIER/DRIVER
**************@*****.***
Cypress, CA 90630
CONTACT
SKILLS
• Customer Satisfaction
• Parcel Delivery
• Vehicle Inspection
• Order Fulfillment
• Money Orders
• Device Scanning
• Daily Vehicle Inspections
• Hazardous Materials
• Insured Mail Procedures
• Change-Of-Address Orders
• Route Deliveries
• High-Priority Mail
• Mileage Documentation
• Collect Packages
• Serve Customers
• Registered Mail Protocols
• Scan Parcels
• Quarterly Reviews
• Registered Mail Coordination
• Social Perceptiveness
• Safety Inspections
• Critical Thinking
Highly organized professional with experience in mail delivery and customer service. Adept at delivering mail, managing inventory and sorting packages quickly and efficiently. Possesses strong interpersonal and communication skills, enabling successful customer engagement. Track record of consistently meeting deadlines and ensuring customer satisfaction.
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. PROFESSIONAL SUMMARY
Mail Carrier
USPS, Garden Grove, CA
Medical Assistant
Oceans Medical Staffing, Laguna Beach, CA
Package Handler
EXPERIENCE
July 2023 - December 2023
• Delivered high volume of mail daily in a timely and efficient manner. Adapted quickly to new routes and delivery changes, increasing efficiency of mail distribution.
•
Developed excellent customer service skills by ensuring timely delivery of
• packages and mail to customers.
February 2023 - July 2023
Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
•
• Performed routine laboratory tests and sample analyses.
• Changed dressings on wounds.
Helped physicians examined and treated patients, handing them instruments, and materials and performing such tasks as giving injections and removing sutures.
•
• Performed EKG testing under the direction of a cardiologist or other specialist. Assisted with minor surgical procedures such as suturing wounds or removing
• foreign bodies from skin surfaces following aseptic technique principles. Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
•
• Stocked supplies and instruments for examination rooms. September 2022 - January 2023
• Customer Needs Assessments
• Crisis Communications
Federal Express, Los Angeles, Ca
Mail Handler
US Post Office, Mission Viejo, Ca
• Demonstrated ability to lift up to 75 pounds safely and repeatedly.
• Loaded and unloaded packages from trucks, consistently meeting deadlines.
• Followed all safety regulations and procedures when handling packages. Developed proficiency in operating a variety of material handling equipment including forklifts, pallet jacks, and hand trucks.
•
Adapted quickly to changes in workflow as needed while meeting production goals.
•
October 2008 - January 2013
Utilized hand trucks, carts, pallet jacks, forklifts, tractors, trailers and other
• material handling equipment as necessary.
• Reported any damaged or suspicious parcels to supervisors immediately.
• Handled international parcels requiring customs declarations.
• Controlled, processed and delivered incoming and outgoing mail.
• Opened and labeled mail containers.
Followed post office security protocols, including proper disposal of confidential documents or materials containing sensitive information.
•
Provided customer service by responding to inquiries regarding mail delivery
• status.
Performed manual sorting of letters and packages according to established procedures.
•
Prepared mail for delivery using scanners, handheld printers and packing materials.
•
Ensured compliance with postal regulations related to the handling of
• hazardous materials or restricted items.
• Cancelled letter and parcel post stamps by hand. Dioloma in Medical Assusting
Bryman, Orange, Ca
Buena Park, Fullerton, Ca
EDUCATION
May 1995
June 1983
References available upon request
REFERENCES