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Project Management Operations Manager

Location:
Ville Platte, LA
Salary:
90,000
Posted:
February 22, 2024

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Resume:

Bryce Melancon

Pine Prairie, LA

ad3uc6@r.postjobfree.com

+1-337-***-****

Authorized to work in the US for any employer

Work Experience

District Manager of Performance Solutions

The Revenue Optimization Companies (T-ROC) - Lake Charles, LA August 2020 to Present

Provide an ‘expert’ level of sales coaching to develop their team into experts at identifying, defining, and solving customer needs

Drive brand loyalty through sales leadership, coaching, and connecting with the host store management team and with customers

Establish and lead the execution of business strategies to drive results that maximize performance and achieve sales goals

Plan and execute store visits that are effective and productive Reviewing the performance, customer follow-up, engagement, opportunities, client expectations, and key business initiatives

Military Police Officer

U.S. Army - Pineville, LA

October 2011 to October 2021

Military police protect the lives and property on Army installations by enforcing military laws and regulations. They also control traffic, prevent crime and respond to all emergencies. Operations Manager

AT&T - Baton Rouge, LA

February 2017 to August 2020

• Develop and coordinate activities associated with all contract deliverables to the customer to include monthly program review, invoices, other direct costs (ODC) tracking, procurement, and maintenance report.

• Support the Program Executive with weekly and biweekly customer meetings, innovation efforts, and customer engagement with senior leadership.

• Monitor and track risk management : raise awareness to risk, issues, concerns and offer possible mitigations. Identify critical dependencies and technical issues.

• Assist with the onboarding / offboarding of personnel supporting the program assist with check-in process, account access, security protocols, etc.

Education

High school or equivalent

Skills

• Leadership

• Profit & loss

• Management

• Restaurant management

• Business development

• Supervising experience

• Sales

• Presentation skills

• Project management

• Training & development

• Recruiting

• Telecommunication

• Product management

• Customer service

• Procurement

• Data collection

• Retail sales

• Risk management

• Google Docs

• Security

• Conflict management

• Negotiation

• Manufacturing

• Microsoft Excel

• Microsoft Powerpoint

• Microsoft Office

• Communication skills

• Organizational skills

• Project management software

• Store management

• Guest services

• Computer skills

• Time management

• Project management methodology

• High-end sales

• Analysis skills

• Restaurant experience

• Team management

• Marketing

• Hospitality

• Food production

• Catering

• Assistant manager experience

• Retail management

• Sourcing

• Budgeting

• Fundraising

• Financial management

• Grant writing

• Nonprofit management

• Direct sales

• Automotive repair

• Microsoft Word

• Microsoft Outlook

• B2B sales

• Construction

• Wireless sales

• Sales management

• Electronics sales

• Mechanical knowledge

• Product demos

• Relationship management

Military Service

Branch: Army National Guard

Service Country: United States

Rank: E4 SPC

October 2012 to Present

Certifications and Licenses

POST Certification

June 2014 to Present

Police Officers Standerdized Testing

Driver's License

Assessments

Customer focus & orientation — Proficient

April 2023

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Proficient

September 2022

Influencing and negotiating with customers

Full results: Proficient

Customer service — Proficient

April 2023

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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