Front Desk Agent
Resume:
ANGEL BRAMON
CONTACT
*******@*****.***
Fairfax, Virginia 22031
PROFESSIONAL
SUMMARY
I consider myself a person
committed to what I do, in
this way I can provide the
best possible performance
and thus satisfy the
expectations of my
employers. I am capable of
quickly learning what I am
taught and above all I have
the desire to improve
myself in the work area in
which I find myself. I love
working as a team
proactively to provide the
best results for my
employer.
EXPERIENCE
SERVER ASSISTANT May 2023 Current
Ocean Prime Restaurant, Fairfax, Virginia
Monitored kitchen supply inventory and rotated perishable items to reduce waste.
Changed out kegs, restocked spirits and loaded
refrigerators with wine and canned beverages.
Responded to special requests promptly to boost customer satisfaction.
Refilled beverages and monitored ice and drink stations for cleanliness.
Served water to guests and refilled beverage glasses throughout sitting.
Backed up servers with pre-bussing tables and retrieving items from kitchen.
Reset dining area tables between customers by clearing dishes, wiping down surfaces and restocking supplies. FRONT DESK AGENT Jun 2023 Jan 2024
Hilton Fairfax, Fairfax, Virginia
Greeted guests on arrival and sent luggage to assigned rooms.
Collected credit card information for transactions and posted charges for customers.
Checked guests in and out promptly, facilitating smooth arrivals and departures.
Managed phone calls and messages to maintain smooth communications among staff and guests.
Maintained organized and clean front desk area to promote professional working standards and environment.
Managed guest reservations and room assignments.
A
B
SKILLS
I love teamwork and I
respond under pressure.I
show empathy and
kindness with people when
serving them.
I develop the tasks
assigned to me efficiently
and quickly.I show
responsibility and
commitment to the job I
perform.
I am adaptable to any
change and I can make
quick decisions that solve
any problem.
LANGUAGES
Spanish, Native
English, Intermediate
Autonoma Univercity
Provided information and recommendations to guests regarding local attractions, dining options and services. Supported guests and provided assistance with problems. CASHIER Dec 2022 May 2023
Koobala, Fairfax, Virginia
Maintained high customer satisfaction levels by going extra mile to personalize service.
Processed cash register transactions on POS and provided correct change.
Accepted checks, debit and credit cards, and gift
certificates in line with company policy.
Balanced cash drawers at shift beginning and end.
Maintained knowledge of current products and proper pricing.
EDUCATION
BACHELOR OF SCIENCE - LAWYER Dec 2022
Autonoma University, Peru, Lima
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