Fullerton, CA ***** 714-***-**** *************@*****.***
TONY CARRANZA
A skilled Network Administrator who has demonstrated success in completing new installations, updates, and configurations of network components. I have extensive experience setting up devices, troubleshooting issues, and optimizing settings that ensure seamless network performance. Well-versed in maintaining current software and hardware to meet user needs. Moreover, I have a background in implementing cybersecurity products such as firewalls, antivirus software, and intrusion prevention systems to ensure the highest level of network security.
PROFESSIONAL
SUMMARY
SKILLS ● Network Administration
Network Performance
Monitoring
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● Network Troubleshooting
● Network Maintenance & Repair
● Network Security
● Server Management
● Switch Configuration
● Virtual Machine Operation
● Cisco Router and Switches
● Software Management
● Hardware Installation
● Technical Support
● Self Motivation
● Windows Server
● LAN and WAN Management
● Active Directory
● Cloud Management
● VPN Configuration
● Data Backup
NETWORK TECHNICIAN 08/2023 to Current
Orange Unified School District, Orange, CA
WORK HISTORY
Improve network reliability by troubleshooting and resolving hardware and software issues and replacing any defective components.
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● Support users both local and by phone with problem resolution and education.
● Travel to remote office locations to install nodes and implement client software rollouts.
● Collaborate with team members for the successful implementation of large-scale network projects.
● Installed cabling, wireless routers, and telephone systems for data communications networks. Optimize wireless networks through strategic access point placement, enhancing connectivity throughout the facility.
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Replace failed hardware in server rack systems, swapping hard disks, power supplies, and other field serviceable components.
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● Configure rack server network hardware considering rail depth, hardware mounting, and cable routing.
● Maintain an understanding of local area and wide area networking and components.
● Conduct thorough network assessments to identify areas for optimization.
● Enhance system performance by conducting regular network maintenance and updates. Perform network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
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● Reduce downtime by proactively identifying potential network issues and implementing preventive measures. Oversee and manage operational and security requirements for numerous computers in the network, related systems administration, and regular maintenance.
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● Support the implementation of security measures to safeguard company data from potential threats. Provide detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
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● Perform system patches, service packs, hot fixes, and new security configurations.
● Configure and maintain network backup and recovery procedures.
● Install patches and perform backups, system builds, and image updates. SYSTEM SPECIALIST 06/2019 to 08/2023
North Orange County ROP, Anaheim, CA
COMPUTER TECHNICIAN II 02/2019 to 05/2019
North Orange County ROP, Anaheim, CA
COMPUTER TECHNICIAN II 10/2016 to 05/2019
SAUSD - Villa Intermediate School, Santa Ana, CA
Contribute to disaster recovery planning initiatives, helping mitigate risks associated with potential data loss scenarios.
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● Assign application access, security roles, and permissions.
● Creating new user accounts for network access.
● Maintain flow of student and staff data with Aeries and SharePoint. Provided exceptional support services to the district office, five school districts, and the adult education centers by resolving technical issues quickly and accurately.
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Managed routine maintenance tasks, such as installing/updating software, patching security holes, and replacing/repairing outdated hardware components.
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● Set up hardware and software optimally to meet network performance requirements.
● Migrated legacy systems to more modern platforms, minimizing disruptions in daily operations.
● Designed and evaluated WAN and LAN connectivity technologies.
● Performed network security design and integration duties.
● Monitored network hardware operations to evaluate proper configuration.
● Diagnosed and executed resolutions for network and server issues.
● Conducted regular system audits, ensuring compliance with industry regulations and company policies.
● Provided faculty and staff with security software and network configuration support.
● Implemented security measures for safeguarding sensitive data.
● Reduced downtime by proactively identifying potential system vulnerabilities and addressing them promptly. Improved overall user experience through support, training, troubleshooting, improvements, and communication of system changes.
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Adopted cloud-based solutions, resulting in significant cost savings and increased scalability for the organization.
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● Administered user accounts and client access for Google, Office 365, and Adobe. Provided exceptional support services to the district office, five school districts, and the adult education centers by resolving technical issues quickly and accurately.
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● Enhanced system performance by conducting regular software and hardware updates. Performed installation, maintenance, and repair for complex internal computer hardware and various software applications.
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● Recommended new and replacement hardware and software purchases.
● Explained technical information in clear terms to promote better understanding for non-technical users.
● Served as backup for staff members, responding to system failure and maintenance emergencies.
● Set up PCs, projectors, and microphones for use in video conferencing rooms and events.
● Established, repaired, and optimized networks by installing wiring, cabling, and devices. Corrected connectivity faults to restore user access to local networks, cloud-based storage, and the public web.
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Installed necessary software programs to meet specific user needs and enhance department workflow capabilities.
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● Administered user accounts and client access for Google, Office 365, and Adobe.
● Provided timely and efficient IT support for 1400 staff members and students.
● Diagnosed and repaired hardware malfunctions, ensuring optimal functionality. Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
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● Enhanced system performance by conducting regular software and hardware updates.
● Completed routine and complex software installations, NETWORK AND AUDIO-VIDEO TECHNICIAN 01/2013 to 10/2016 Self-Employed, Fullerton, CA
LEAD AUDIO-VIDEO TECHNICIAN 06/2003 to 01/2013
MUZAK, Montclair, CA
● Linked computers to network and peripheral equipment.
● Set up and maintained user accounts for MS Office 365, Google, and Adobe.
● Executed technology implementation projects.
● Set up PCs, projectors, and audio equipment for staff events.
● Established, repaired, and optimized networks by installing wiring, cabling, and devices.
● Refurbished Chromebooks for student use.
Provided commercial and residential services for installation and repair of networks, satellite systems, audio/video, security systems, CCTV, computer hardware repair, and software while attending college full-time.
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● Work with clients to determine their needs, ensuring they were satisfied and their installation was successful. Supported business growth through professional consultations regarding the selection of suitable CCTV products.
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● Enhanced security by installing and maintaining CCTV systems in various locations.
● Installed cabling, wireless routers, and telephone systems for data communications networks.
● Diagnosed and resolved hardware, software, and network problems and replaced defective components. Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
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● Provided timely and efficient installations of satellite systems.
● Improved team efficiency by training new technicians on proper handling and use of video equipment. Provided installation, repair, and servicing of various systems, including satellite systems, audio and video setups, CCTV, intercoms, and loop-backs.
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● Installation of CAT 5 and fiber optic cables in commercial environments.
● Basics of network set-up and maintenance for clientele.
● Extensive experience in dealing with customers.
Coastline Community College, Garden Grove, CA
Associate of Science, Computer Networking - Cisco Concentration, 12/2015 EDUCATION
REFERENCES ● Michael Le - Director of Technology @ Galveston Independent School District @ 714-***-****
● Michelle Owen - Assistant Superintendent @ North Orange County ROP: 812-***-****
● Joe Beaudion - Educational Administrator @ Riverside Unified School District: 805-***-****