GLORIA STEPHEN

ad3u77@r.postjobfree.com +1-234-***-**** Irvine, CA, 92618 LinkedIn

Driven Business Analyst proficient in SQL and Python, adept at translating data into strategic recommendations. My analytical mindset and collaborative approach enable me to extract meaningful insights from complex datasets. Currently seeking an entry-level role where I can contribute to data-driven decision-making and foster team success. Skills:

• Technical Skills:

Software Proficiency: Google Sheets · Microsoft Excel · Microsoft PowerPoint · Microsoft Office Business Analysis Tools: Microsoft Power BI · SAS · Tableau · Clarity PPM · Microsoft Project Programming Languages: C++ · R · Java · HTML · PHP · CSS · Python Web Application Development: Node JS

Database Management Systems: MongoDB · Cassandra · Oracle · MySQL · PostgreSQL Cloud Technology: AWS EC2 · AWS S3 · AWS EMR · AWS Glue · Redshift

• Hobbies: Reading · Gardening · Traveling · Practicing Yoga Work Experience:

Crawford College of Business, KSU Aug 2022 – Dec 2023 Research Assistant

• Assisted in detailed research on business analytics methods and their real-life applications. (R Python SQL)

• Research Paper on Medical Imaging: Authored a research paper exploring the use of neural networks in medical imaging, contributing to advancements in the field. (Python CNN)

• Library Management Systems: Developed a web application to streamline library operations. (PHP HTML Java CSS) Cognizant Technology Solutions, Google Nov 2020 – Aug 2022 Business Analyst Hyderabad, India

• Google Business Verification: Spearheaded a data-centric approach, ensuring precision and quality in business verification processes. Leveraged data processing techniques accurately. (MS Excel)

• Data Management: Organized large-scale data management for optimized customer service. (Power BI Data Cleaning)

• Problem-solving: Demonstrated advanced problem-solving skills by promptly implementing corrective measures. Maintained high data integrity standards. (Python Graphical Representation through Pivot table)

• Project Management: Orchestrated team-oriented projects, adhering to industry standards in data verification and authentication. Employed scripts and tools beyond Python to achieve project goals. (MS Office Google Sheets)

• Performance Optimization: Transparently communicated insights to enhance performance. Ensured accurate representation of businesses and locations on Google Maps.

Projects:

• Customer Churn Predictions: Utilized machine learning techniques in ‘R’ and Matlab to predict customer churn, enabling proactive customer retention strategies. (Logistic regression Decision trees in R)

• Overview Dashboard of 20 years of data of Portage APL: Led strategic initiatives to boost donations and adoptions, including targeted campaigns, events, and low-cost services, increasing community engagement and welfare impact. (Power BI Excel) Education:

• St. Francis College - BSc In Computer Science June2017-Nov 2020

• Kent State University - MSc in Business Analytics Aug 2022-Dec 2023 CERTIFICATIONS:

• AWS Cloud Computation

REFERENCES AVAILABLE UPON REQUEST