Customer Service Representative
Resume:
Jeanine Younger
Customer Service Oriented Professional
with Experience in Inventory Management
and Team Leadership
Seeking a Customer Service Representative position, bringing strong background in high-volume customer service environments, team leadership, and inventory management. Skilled in conflict resolution, active listening, and persuasive speaking.
*************@*****.***
Work Experience
Crew Member
HandyGurlz Services and Cleaners
April 2019 - February 2024 • Butte County
• Conducted customer satisfaction analysis to improve customer retention
• Provided excellent customer service, maintaining a track record of positive customer interactions
• Ensured cleanliness and organization of work area, adhering to a strict cleaning schedule Crew Member
HandyGurlz Services and Cleaners
April 2019 - February 2024 • Butte County
• Conducted customer satisfaction analysis to improve customer retention
• Provided excellent customer service, maintaining a track record of positive customer interactions
• Ensured cleanliness and organization of work area, adhering to a strict cleaning schedule Environmental Specialist
Paradise Skilled Nursing
April 2012 - November 2018 • Paradise
Implemented the utmost cleanliness in all areas of the facility Expansive knowledge of MSDS on all chemical and abrasive cleaning agents Accountable for client acceptance at a 100% rate in each room Maintain a sterile and fast paced cleaning schedule for routine cleaning in a hospital setting Advanced to lead staff in a very short time due to excellent cleanliness and client care Maintained all cleaning products inventory and stocking on a daily basis Set an exemplary routine of completion daily including all data reporting and inventory updates Environmental Specialist
Paradise Skilled Nursing
April 2012 - November 2018 • Paradise
• Ensured facility cleanliness, adhering to high standards of hygiene and cleanliness
• Demonstrated comprehensive knowledge of MSDS for all cleaning agents
• Maintained 100% client acceptance rate through effective communication and service delivery Education
Butte Community College
Certificate, Hazwopper
February 2019 - March 2019 • Chico, CA
Graduated at the top of my class, gaining knowledge in hazardous waste materials, transportation codes, and effective communication. This education has honed my attention to detail and precision. Licenses and Certifications
Hazwopper
Butte College
March 2019 - December 2025
Completed Hazwopper certification, including OSHA40 and first aid/CPR. This certification has strengthened my knowledge in safety procedures and emergency response. Traffic controller
ATSSA
October 2021 - October 2025
Graduated at the top of my class for Traffic Controller certification. This certification has enhanced my multitasking and decision-making skills.
Skills
Team Development Data Trending Knowledge Leadership Point Of Sale Customer Service Time Management Product Awareness Documentation Review Conflict Resolution Cash Management Merchandising Stocking Inventory SRS Inventory Management Active Listening Persuasive Speaking Shipping and Receiving Decision Making Upper Management Multitasking Team Leadership Scheduling Management Communication Skills Audit Reports Team Building Precision
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