Customer Service Elementary Education
Resume:
Resume
Nicole D. Johnson
China Spring, TX 76633
Phone: 254-***-****
E-Mail: *******@*****.***
EDUCATION
●Baylor University Aug 1997 - December 1999 GPA 3.75
Bachelor of Science in Elementary Education Specializing in Reading
●McLennan Community College August 1995 –May 1997 GPA 3.75
Associates of Arts Interdisciplinary Studies
●Waco Foundation 1995 Recipient of a full academic scholarship to MCC
Baylor University 1997 Recipient of a full academic scholarship
●Honors: Sophomore English Award 1993
National Honor Society 1994-1995 Baylor Dean’s List 1998 and 1999
McLennan Community College Dean’s List 1995-1997
McLennan 998-1999
●Activities: Past Member Phi Beta Kappa
Texas Teachers Associations
Volunteer: summer school, youth programs, HEB and church events
PROFESSIONAL SKILLS
●Strong communication skills and building positive relationships/team-building
●Friendly customer service
●Leadership
●Wide variety of computer skills (training at least 3 times a year to stay updated)
●Organizational skills
●Self-Confidence and Motivation
●Dependability
●Time management
●Ability to multi-task
●Problem Solving
●Cultural Awareness
●Strategic Thinking
●Adaptability
●Compassion
●Teamwork
●Decision-Making
●Initiative
●Planning
●Attention to Detail
●Research
●Crisis Management
●Consistency
●Budget Planning
WORK EXPERIENCE
Connally Primary School Waco TX Second Grade Teacher August 2021 – August 2023
●Taught second grade class of up to 46 students (team teaching) and 23 students (self-contained) students of various abilities and talents
●Managed 8 colleagues within our team and reported to administrators
●Team planning with colleagues to develop and implement curriculum instructional strategies and lessons
●Planned developmentally appropriate activities and lessons based on district curriculum and alignment
●Use of systematic lesson planning emphasizing long and short-term goals and assessment based on students’ needs and various abilities
●Data driven and constant monitoring of student’s strengths/weaknesses where advancement/reteaching is needed, which includes small group instruction and reflection for student success and growth
●Implementation of positive classroom management in and outside of the classroom
●Communication with students/parents, faculty, and staff to build rapport
●Implementation of many Individualized Behavior Plans and Individualized Instruction to meet the needs of ALL students
●Curriculum alignment
●Calm and welcoming classroom environment where all students feel safe, heard, loved, and respected from the teacher and students.
●Varied instructional techniques to meet ALL needs of learners (small group/individualized instruction)
●ESL and GT certified
●Multi-tasking on a consistent basis
●Wide and varied technology skills
Harmony Science Academy Waco TX Kindergarten Teacher August 2018 – August 2021
●Taught kindergarten classes of up to 28 students of various abilities and talents
●Worked with cooperating teacher in planning curriculum and implementing lessons
●Planned developmentally appropriate activities and lessons based on district curriculum
●Use of systematic lesson planning emphasizing long and short-term goals and assessment based on students’ needs and various abilities
●Implementation of positive classroom management
●Communication with students/parents, faculty, and staff to build rapport
●Implementation of Individualized Behavior Plans and Individualized Instruction to meet the needs of ALL students
●Curriculum and vertical alignment
●Calm and welcoming classroom environment where all students feel safe, respected, loved, and respected from the teacher and students
●Varied instructional techniques to meet ALL needs of learners (small group/individualized instruction)
●ESL and GT certified
●Data driven based on MAP testing and constant monitoring of strengths/weaknesses where advancement/reteaching is needed, which includes small group instruction and reflection for student success and growth
●Field trip coordinator
●Multi-tasking on a consistent basis
●Wide and varied technology skills
China Spring Elementary First Grade Teacher Aug 2003 – Aug 2018
●Taught a first-grade class of 17-22 students of various abilities and talents
●Worked with cooperating teachers in planning curriculum and implementing lessons
●Team Leader
●Mentoring
●Language Arts Curriculum Alignment and Planning
●Field Trip Coordinator
●Various Technology Trainings
●30 hours Gifted and Talented update and annual updates
●Wrote and received three Education Foundation Grants
●Gifted and Talented Representative
●Implementation of Individualized Behavior Plans and Individualized Instruction to meet the needs of ALL students
●Positive communication skills with parents, students, and colleagues
Connally Elementary Lacy Lakeview TX Student Teaching Second Grade 1999 and Third grade 2000-2003
●Taught a second-grade class of 19 – 23 students of various abilities and talents
●Worked with cooperating teacher in planning curriculum and implementing my lessons
●Became more confident in using organizational and discipline skills in the classroom
●Planned developmentally appropriate activities following weekly themes and organizing materials for thematic units in a variety of areas
●Use of systematic lesson planning emphasizing long and short-term goals and assessment
●Implementation of positive classroom management
LaVega Elementary Bellmead, TX Second Grade Teacher February - May 2000
●Taught a second-grade class of 21 students of various abilities and talents
●Temporary substitute
St. Mary’s West, TX Fourth Grade Substitute Teacher January 2000
●Routine classroom instruction
●Temporary substitute
HEB Waco TX –Worked 30-40 hours weekly while attending college full-time
Checker May 1995-May 1997
●Responsible for customer checkout, sacking and carryout
Service Center May 1997 – November 1999
●Phone operator
●Customer service
●Typing
●Responsible for customer satisfaction
●Responsible for cash drawer up to $75,000 daily
●Processed customer utility payments
●Sold money orders
●Processed refunds
●Cashed checks with proper ID
●Reconciliation of daily business with cash drawer
●Processed Western Union transfers
American Truck Driving School Elm Mott, Texas May 1993-May 1995
●Part-time receptionist while attending high school
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