Gemini Jarvis

Austin, TX • 915-***-**** • ad3u5r@r.postjobfree.com

WORK EXPERIENCE

Comfort Keepers Austin, TX 2023 – 2024

Director of Operations

• Created high care standards and client satisfaction by instituting quality assurance programs and ensuring optimal staffing & client care scheduling.

• Spearheaded strategic planning and implementation to drive growth and operational improvements through market analysis, expansion strategies, and enhanced service delivery methods.

• Reinforced the organization's commitment to legal and ethical operations by ensuring strict adherence to laws, regulations, and industry standards.

American GI Forum National Veterans Outreach Program (NVOP) El Paso, TX 2023 Case Manager

• Created informed, customized care plans for veterans by conducting in-depth evaluations of physical, mental, and social needs for veterans; integrated insights from medical histories, living situations, and employment statuses.

• Championed veterans' rights and access to quality care by navigating complex bureaucratic processes, challenging benefit denials, and addressing discrimination.

• Significantly improved veterans' access to and the quality of multifaceted care services by acting as a pivotal liaison in coordinating healthcare, mental health counseling, housing, vocational training, and financial support. Schneider Electric El Paso, TX 2023

Wiring Technician

Revolution Financial Management Salt Lake City, UT 2018 – 2023 Financial Representative

Health and Human Services Commission El Paso, TX 2020 Texas Works Advisor I

American Credit Foundation Midvale, UT 2018 – 2019 Credit Counselor/Sales

Global Health Industries Ogden, UT 2017

Executive Trainer

SERCO Fort Bliss, TX 2014 – 2016

Career Counselor: Human Resources & Marketing

Socorro Independent School District El Paso, TX 2010 – 2014 Educator

OK Newspaper El Paso, TX 2009

Account Executive Intern

EDUCATION

University of Texas El Paso, TX 2011 – 2012

• Master’s in Business Leadership: Public Administration Brigham Young University Rexburg, ID 2004 – 2009

• Bachelor of Arts in History & Pre-Law

• Clusters in Communications, Music

VOLUNTEER

The Church of Jesus Christ of Latter-day Saints Rosario, Argentina 1999 – 2001 District Leader, Volunteer

ADDITIONAL SKILLS AND INTERESTS

• Spanish: Professional working proficiency; Portuguese: Basic working proficiency.

• Certificate in Technology Account Management

• Certificate of completion in Cleaning, Transforming, and Prepping your Data Tableau Prep

• Certificate of completion in Learning in Google Data Studios for Marketers

• Love cooking, weightlifting, hiking, and photography