Customer Service Managing Director

GP Giuseppina (Josephine)

Parlanti

Midlothian, VA 23113 804-***-****

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PROFESSIONAL

SUMMARY

Results-oriented Territory managing director with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in building long term relationships. SKILLS Leadership experience

People skills

Organizational know-how

Computer Skills

Communication Skills

Sales Closing

Budgeting

Customer Satisfaction

Communication

WORK HISTORY OWNER 04/2023 to CURRENT

Josies Coffee Boutique Midlothian, VA

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Evaluated suppliers to maintain cost controls and improve operations. Founded and managed coffee/boutique business, growing revenue to

$30,000 in first year

MANAGEMENT 04/1999 to 06/2021

A Taste Of Italy Italian Restaurant Midlothian

Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth. Monitored on average 15 employees performance and enacted improvement plans, coordinated disciplinary actions or provided rewards. Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts that would sometimes arise

Discovered areas of improvement by generating quarterly operational and sales reports.

EDUCATION Insurance License Life Insurance & Health Insurance XCEL Solutions, Online

High School Diploma 06/1997

Midlothian High School, Midlothian, VA

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