A

Erin Ayers

423-***-****

Erinayers****@outloo

k.com

Maurepas, LA 70449

SUMMARY

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

SKILLS

Experience in Leadership

Customer Interaction

Safety Procedures

Blueprint Assessment

Fast Learner

Customer Service

Multitasking and Time Management

Strong Organizational Skills

Highly Efficient and Productive

EXPERIENCE

Subcontractor

Thibodaux, LA

Matthew Hutchinson/ FEMA/ Oct 2021 to Current

Inspected work site following each shift and removed debris to keep area clean. Assessed team members' skills and delegated tasks based upon knowledge and expertise.

Successfully completed several commercial projects, including Decks and Steps. Promoted high level of customer service to maintain client satisfaction. Identified needs of customers promptly and efficiently. Maintained positive working relationship with fellow staff and management. Secretary/General Laborer

Denham Springs, LA

Baton Rouge Flooring/ Sep 2017 to Oct 2022

Collaborated with team members to complete assigned tasks and meet tight deadlines.

Prepared items for transportation installing bracing, padding and strapping to prevent damage.

Maintained clean, safe working environment by removing debris from job site prior to shift completion.

Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.

Installed quality floorings at client sites and followed set customer service standards during installation process.

Cut and trimmed flooring to suit specified areas before installation. Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations.

Evaluated work areas before planning flooring layout for different projects. Repaired diverse flooring types using tools and equipment. Educated clients on best methods and products to clean new flooring. Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.

Removed existing flooring and discarded old material. Prepared base surfaces by removing debris, correcting imperfections and applying treatments.

Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.

Maintained organized filing system of paper and electronic documents. Coordinated communications, taking calls, responding to emails and interfacing with clients.

Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Assisted with accounts receivable and accounts payable functions. Greeted visitors and directed to appropriate location or person. Server/Bartender/Assistant Manager

LaFollette, TN

Mccloud Mountain Restaurant/ Apr 2011 to Aug 2017

Greeted customers, answered questions and recommended specials to increase profits. Operated POS terminals to input orders, split bills and calculate totals. Served food and beverages to patrons and immediately remedied issues with orders. Trained new employees on restaurant procedures and plating techniques. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Calculated accurate bill amounts and processed cash and credit card payments. Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.

Delegated daily tasks to team members to optimize group productivity. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Delegated tasks to team members based upon skill level and to achieve organizational goals.

EDUCATION AND TRAINING

Campbell County Comprehensive High School May 2000 Jacksboro, TN

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