Lisa Hogan
Entrepreneur
Grand Rapids, MI *****
***********@*****.***
I have worked with the public for over 35 years and have always enjoyed it. Making the public my first prioritiy and making them feel comfortable, whatever the situation may be. Ive always enjoyed working with others as well and helping them out anyway I can and am a very punctual and hard- working individual.
Authorized to work in the US for any employer
Work Experience
Restaurant Server
Beacon Hill at Eastgate - Grand Rapids, MI
October 2019 to November 30, 2023
Taking orders, setting up trays with food and drink and serving to proper dining area, closing cleaning and stocking duties.
Retail Associate/Cashier
B2 Outlet Store - Kentwood, MI
August 2019 to January 2020
Retail pricing and stocking of clothes and merchandise. Sales on POS system. Self-employed Hairstylist part-time
Home-based part-time - Grand Rapids, MI
November 2016 to August 2019
All hairstyling techniques, answering phone, scheduling appointments, retail sales. Warehouse Associate
Amway Corporation - Ada, MI
October 2018 to December 2018
Temporary position requiring inventory control, sorting, packing, unpacking and arranging inventory in new facility.
Warehouse Processor
Goodwill Industries - Grand Rapids, MI
June 2018 to September 2018
Sorting and pricing of donated goods and stocking shelves with audited donated goods. Self Employed Hair Stylist
In-Home Hairstyling Services - Grand Rapids, MI
November 2016 to September 2018
Haircuts, styling, color, permanents, facial waxing, handling cash drawer, setting appointments. Self Employed Hair Stylist
Eastgate Hair Salon - Grand Rapids, MI
July 2014 to November 2016
Haircuts, color, permanents, styling, facial waxing, retail sales. Also worked part-time in Barbershop. Worked with cash/credit drawer sales and setting appointments, answering multi-line phone, cleaning salon.
Self Employed Hair Stylist
Today's Headlines - Grand Rapids, MI
July 2012 to July 2014
Haircuts, styling, color, permanents, facial waxing, retail sales, handling cash/credit drawer transactions, taking appointments, answering multi-line phone, cleaning salon. Self Employed Hair Stylist
Hairtopia Salon - Grand Rapids, MI
September 2003 to June 2012
Haircuts, styling, color, permanents, facial waxing, retail sales, handling cash/credit drawer transactions, taking appointments, answering multi-line phone, cleaning of salon. Self Employed Hair Stylist
Shear Perfection Salon - Grand Rapids, MI
July 1992 to September 2003
Haircuts, styling, color, permanents, facial waxing, retail sales, handling cash/credit drawer transactions, taking appointments, answering multi-line phone, cleaning salon. Hair Stylist
Fiesta Hair Salon - Grand Rapids, MI
May 1987 to June 1992
Haircuts, styling, color, permanents, handling cash/credit drawer transactions, appointment settings for Hair Salon and Tanning Salon, answering multi-line phone, cleaning salon, taking inventory. Education
High school Diploma...Cosmetology license in Haircuts,styling, color, permanents
Peggy Whites Hair Design College - Muskegon, MI
September 1985 to December 1986
Two years college in Business
Muskegon Community College - Muskegon, MI
September 1982 to May 1984
High school diploma in Business
Muskegon Catholic Central - Muskegon, MI
September 1979 to June 1982
Skills
• POS (10+ years)
• Warehouse Associate (3 years)
• Picker Packer
• Shipping Receiving
• Order Puller (1 year)
• Unloading
• Loading
• General Labor (3 years)
• Hairdresser (10+ years)
• Cosmetology (10+ years)
• Hairstylist (10+ years)
• Grooming
• POS (3 years)
• Organizational Skills (10+ years)
• Customer Service (10+ years)
• Sales (10+ years)
• Fast Learner (10+ years)
• Server (6 years)
• Restaurant experience (6 years)
• Basic math (10+ years)
• Guest services (10+ years)
• Serving (10+ years)
• Inventory Control (10+ years)
• Profit & Loss (10+ years)
• Sales (10+ years)
• Hospitality (10+ years)
• 10 key calculator (10+ years)
• Cleaning (10+ years)
• Retail Sales
Certifications and Licenses
Licensed Hairstylist
April 1987 to Present
Renewal of license every two years.
Driver's license
September 1980 to Present
Cosmetology License
Assessments
Food Service: Customer Situations — Highly Proficient November 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Verbal Communication — Proficient
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Attention to Detail Skills — Proficient
April 2019
Measures a candidate’s ability to use diligence when drafting and editing documents. Full results: Proficient
Delivery Driver — Familiar
May 2019
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Cognitive Ability — Proficient
June 2019
Measures a candidate's ability to combine pieces of information to form general rules or conclusions. Full results: Proficient
Customer Focus & Orientation — Proficient
July 2019
Responding to customer situations with sensitivity. Full results: Proficient
Personality: Hard-Working — Expert
July 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Delivery Driver — Familiar
June 2019
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Customer Focus & Orientation — Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Proficient
Administrative Assistant — Proficient
November 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Reliability — Familiar
May 2019
Tendency to be dependable and come to work
Full results: Familiar
Bartending — Proficient
February 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I enjoy working with the public immensely, and work very well with others or on my own. I have experience in working with the public for over 30 years including serving food and beverages, answering a multi-line phone, handling cash/credit card transactions. I am a very punctual and hard working individual.